I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
So after a horrible day dealing with a local jeep dealer, I decided to try this place out. Walked in Sunday morning and spoke with a salesmen and told him every detail of what I was looking for. By early Monday morning he called me with a vehicle offer exactly in my requirements. Long story short they gave me a $1500 more for my trade and a great price on a used vehicle. This proud new car owner couldn't be happier with my car buying experience through Auto Outlets USA
Staff was helpful, and really pleasent! Went in not sure what to expect after dealing with some ‘major’ car dealers in the area. They asked me what I wanted to put down and what I wanted to pay, and boom! Drove away that day!
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Scheduled appointment with Cole and he had vehicle waiting when I got there. Saw one other vehicle that I also liked and was able to see that as well. I was not familiar with area so Cole came along for test drives. Did a great job pointing out features of vehicles. Came very close to deal but his manager wasn’t willing to take care of rusted out struts on tailgate so I ended up buying vehicle elsewhere. Cole did everything right, just couldn’t close $50 customer satisfaction gap.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
Very pleased with the service and that Bob Johnson had a rental available while my car was being serviced. Chris made it all possible in a very efficent and timely matter. I will definitely return as a customer. Thank you Chris!
Always a great experience here! They just remodeled the facility too so it looks nice. Never had any problems with the staff. I like that they tell me about the various things on my car?s maintenance schedule without being pushy.
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