by Gregory Joseph Hellier from Beaver, Pennsylvania
August 6, 2018
I have been a customer of Crivelli Chevy for quite a few years, and purchase all of my GM products from them and use their service and body shop as well. They are honest, trustworthy, reasonable, and stand behind their products and their work.
I had a good experience at Northstar Chevrolet. I went in for an oil change, and a rubbing noise. They could not find the rubbing rubbing noise so the manager and the mechanic went with me for a test drive which then I did not hear the rubbing noise anymore so what they were doing must have fixed it.
Brad has helped us with two straight very reasonable leases (2014 Cruz, 2017 Trax). He's been nothing but professional, friendly, and helpful. He even went out of his way to help get an upgrade on our current Trax, without a price increase.
My family have been die-hard Chevy drivers for decades. Classic Chevy has made it easy for my family and me to keep that lineage going.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Great Service and very quick. Also, provided the shuttle for me to go to work. When the work was finished, they did not hesitate to pick me back up and bring me back to the dealership. No Hassle at all! Highly satisfied.
Bought a 10-year-old Chevy Prizm at the dealership. 7+ years later, we are still driving the car after more than 100,000 miles (about 150K total). Now, it has rust issues and is burning oil, but it has never let us sit and it's had very few repairs. At the end of the day, this was a good purchase. Oh also, I drove more than 200 miles for the car (so the price was very good compared to others) and everything was taken care of at the dealership in about 30 min.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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