Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
I just recently bought a new to my family 2015 Chevy Silverado from Calli; she was great to get us a wonderful deal! It first started due to our 2007 Chevy Tahoe that was put in their Service department due to some much needed maintenance. Brandon the Service Advisor was very helpful and went above and beyond any requests or conserns that my wife and I had. Whenever we decided to trade in the Tahoe we expected it to be a lengthy process however it was not it was a very quick process with very notible communication from all departments from the service department all the way to the financial department. My wife and I had our 19 month old son in the new car showroom with all the new Camaros and Corvettes! He was walking around the showroom looking at the new performance vehicles and wow what a site! Buying from Mark Allen Chevrolet was it a great experience! This dealership is very family friendly! I would highly recommend it! Not only did I receive a great experience buying the truck but whenever I went to pick up the truck with my father-in-law we met the owner (Mark) personally it???s nice to have an owner that is on site.
Aaron greated us with a smile and hand shake. He showed us a Chevy cruise that was very nice low miles, reasonable in price. When we asked him to look at something a little bigger no hesitation. Aaron gave my husband and I many opportunities to speak alone. We purchased the Ford Explorer. So far very satisfied with the vehicle and experience at Mark Alen Chevrolet. Thank you Aaron
This was the best experience and easiest experience I???ve ever had with buying a car. The person that I worked with over the Internet was actually the person that helped me when I got to the lot so that was not the initial bait and switch. Before I came onto their lot I researched all the other vehicles with my specifications in my price range and they had indeed picked out the best one of the bunch. They even let me do a little bit of haggling to make Me feel like I was a part of the deal but I can easily say that both sides walked away or should I say drove away a winner in this case.
We had an awesome buying experience, the staff was professional, friendly and helpful. I absolutely love my Chevrolet Equinox, thank you so much Cali for the best customer care, and thank you Tony for the quick and painless financing...we will bring our business to you!
From the moment we made contact online, Shel listened to our needs and stayed in contact with us until he found us a car with exactly what we wanted on it. Mark Allen himself also met with us and stayed in constant contact by phone and in person through the whole process. We had been to other dealerships the day before and no one seemed interested in selling us a car. The service there is unmatched! The Mark Allen that you see in the commercials on TV reflect the real Mark Allen in person! He is the real deal and so is all of his staff! I can???t say enough about the service! We could easily see that every employee LOVED their job and wanted to help in any way! We will definitely buy from Mark Allen Chevrolet again!
I'd like to comment on Sher Grey. I spoke over the phone with her about some online vehicles she had posted. I was so impressed with her knowledge and concern towards my situation in being able to get me into the car I was really wanting. She was straight up with me and said she'd do all she could to get me in the car . I finally felt like there actually was someone out there in this car business that I didn't have to worry that I was being taken advantage of . I'm definitely making an appointment with her and feel secure that she will make sure I'm taken care of like I should be. Thanks Sher your one of a kind!! See you soon..
We are from out of town we ran into an issue with our Chevy had to come here they contacted our Chevy dealer which is in a different state these guys goddess in right away or kind or courteous I highly recommend good people.
Mark was able to find me a xar with really good rebates on it. This helped me as I owed a little more on my trade. This was my 2nd deal with Mark and I would highly recommend him!
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