Outstanding service. I was scheduled for a sound system upgrade. The job began on time. However, it was a bigger wiring job than anticipated. My service writer was outstanding. He provided me with a loaner car at no cost to me. The job was completed by late afternoon. I was very pleased with the installation. It all worked perfectly. I will definitely be back when it's time for a new Jeep. Probably in 2020.
I had an appointment for an oil change on Saturday 10/27/18 and while I was waiting, Tom David let me know they could take care of the recall item on my Jeep. I appreciate the fact this could be done while I was already there and would not need to bring it back again to have that done. Mr. David was very professional and I feel he is an asset to your team. Thank you.
Steev was delightful to work with and made the process of buying a new car pain free. Definitely felt he was looking out for our best interest and was honest and strait forward. We would definitely refer friends and family to him for the purchase of a new car.
Car gets great gas milage
by Df3500 from Minerva ohio
December 15, 2018
I needed a car to commute 45 minutes to work, even though I own the "bare model Cruze" (doesn't have all the fancy bells and whistles) it's a great reliable car that gets bout 34 mpg for me.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
Fun little car
by Chrisseese from Dahlonega Ga
December 3, 2018
This was definitely a fun car to own. It was the LT RS and was fully loaded. Gas mileage was great. For a small car it had a lot of interior room. Easily able to fit 4 adults. The only reason I sold it was that I moved on to my dream car, a Camaro.
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Great car for a great price
by ScottyB's Cruze from BRADENTON
November 18, 2018
I bought the Cruze used with under 10,000 miles on it for under $14,000. It drives great, I average 38MPG between city/highway, and the touch screen and connectivity is fantastic. The touch screen allows you to use Maps, Iheart, pandora and more to stream your music and display navigation. he 4 cylinder turbo does not seem underwhelming and it is smooth running. The auto shut off at traffic lights can be eliminated at stops by putting the car in manual mode till the light changes. Seats are comfortable, cabin materials are nice and have a quality feel to them. Overall a great ride for the money.
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
Excellent gas mileage and price
by Louise from Granite City
November 1, 2018
Loved my Cruze, great gas mileage. A friend even went and bought one last week and already loves it. Best car for college students small compact and yet has plenty room.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
Just purchased, but pleased so far...
by Bill-in-PA from Jersey Shore, PA
November 13, 2018
I found a new leftover 2017 cruze hatchback for great deal at a dealership not too far from my hometown. $9K off list price, no hassles or gimmicks. I was pleasantly surprised with the quiet ride and overall nice features of the car. It is an LT model with the sun and sound package and tech package. The big thing is the wife wanted heated seats, and 40 mpg... the Cruze delivered both.
So far, the car has been a good purchase. If it holds up as well as my 2002 Suburban with 210K miles on it, I will be very pleased.
If time allows, I will edit my review once we have owned it for a while.
Aiden and Planet Hyundai made it painless to buy a car! They listened to what I wanted, quickly responded and did it with professionalism. I was very happy with my experience and my new car!
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
Nicest car I ever owned
by Dvpool45 from Las Vegas
November 29, 2018
This car has plenty of legroom a very spacious trunk I bought the premier edition which came loaded the only thing I don’t like is the auto stop and stop feature which shuts motor off and restarts and stop light when you take foot off brake other than that a good reliable car good on gas
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