H&H Chevrolet is a laid back, no pressure, dealership with a warm and friendly atmosphere. We were able to walk around the dealership and test drive a truck without being hassled or pressured. John is a phenomenal salesman - polite, friendly, knowledgeable and laid back. He went above and beyond to help us with our purchase and we won’t buy from anyone else. We are greatly looking forward to going back to H&H and buying another vehicle from John in the future.
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
Excellent, responsive service! I had my car in for a routine oil change, and they identified another problem that was covered under the warranty. A great catch, and the work was completed in a timely manner, with a prompt and friendly follow-up call. great job!
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