I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We stopped in to look for an upgrade to my vehicle, not planning to purchase. We have looked in multiple cities and two states for a new car. Not only did we get the best deal we could find, but the customer service and people we fantastic. I highly recommend speaking with Tony in sales, Bill in management, and Vincent in the service department! Those men know customer service.
Went in for a $9.99 oil change asked to change filter than wanted to charge $30 labor just for that. They did take that charge off, but guess they are just baiting you with the coupon to run up the charges. The girl at the cashier desk was very nice and called the manager because she didn't think the charges were right either!
I was In and Out, I love my new truck. Patty in service got my old truck in and out as well. I recommend this Chevy shop.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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