I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Had a great experience right from the start. They worked with me to find the right car AND the right financing. Third dealership I've been to trying to get a better car and paul richard got it done!!!! I'm super happy with how everything came out.
Not a good over all experience. Sales rep seemed nice but inexperienced. Unable to deal without managers approval. Manager was uninterested in making a deal or selling. Maybe because I was an older individual and thought I could be scammed. I made an offer and was never offered a counter offer. Too bad too could have made immediate sale today. Adams loss.
I knew what I wanted when I went in. Spoke to Garry and he assisted the process along. Very friendly people, no pressure and very helpful. Excellent customer service. Extremely satisfied!
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