Just an awesome experience purchasing a car and getting out of leasing, to continue on my journey of retiring in the Spring. Like most people buying a car is a big financial decision to make and like most people afraid of salesmen, but there was never any pressure from the staff specially my salesman Jobin Grandstrom from Videon Chevrolet. I will return to the dealership when it's time and send my family and friends. Merry Christmas everyone. Love my gangster car.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Videon Chevrolet made the purchase of our new car stress free and enjoyable. Matt G and Jim went out of their way to help us. We were impressed with the new vehicles and glad to have knowledgeable professionals to demonstrate the the latest options. We appreciate the positive buying experience and look forward to utilize an impressive service facility.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I took my truck in to have a remote start installed.
I am completely satisfied with the service I received.
I can honestly say the staff at outten Chevy make you feel like your part of there family not just a ordinary customer. I will NEVER take my truck anywhere else.
I feel.very confident and protected with them.
Thank you very much for all you do.
Wes Madeira Jr.
Purchasing a 2017 Silverado from Outten Chervrolet
by Dennis Geiger from Kutztown, Pa.
February 6, 2017
The sales representative, Jeff Jacobs, was very easy to work with. He was knowledgeable and responsive to my questions and requests. I felt the purchase process was fair with mutual give and take. I am very satisfied with my 2017 Silverado, and would recommend Outten Chevrolet to others.
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