I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I had wanted a Cadillac for the last 5 years and finally bought a 2015 ATS. This is my favorite car thus far and I traded in a Mercedes! The process to purchase the car was a little awkward since I wasn't financing through them but we worked everything out. It's been almost 2 years and she's still perfect. And that's saying something because I bought a high mileage, former fleet/sales vehicle. My uncle who lives in Queens recently traded in his 1000 year old DeVille for an XTS because he likes mine so much. Great sales and service all the way around. I highly recommend visiting if you're interested in a Cadillac.
Wanted a new car, but didn't think we could afford what I wanted. Wanted an XT5, but then I saw the XT4. We drove it and instantly loved it. Ron, the salesman was very accommodating and we ended up buying the smaller version. The dealership is beautiful and everyone there was very nice. My favorite was when I picked up the car they had a ribbon and bow on the steering wheel with my name imprinted and congratulating me on my purchase. Made me feel special.
I came to Nielsen for a 2018 Camaro with my salesman Nigel in mind, but he introduced me to Ignacio, since he was busy with another client. ignacio may be new, but he is as kind, professional and as eager to make a deal that meets your needs as the others.
I new I was going to need a new car soon so over the last year when I required service I tried different dealers. The service department at Dalessio / Schumacher was the start, the overall purchasing was as good as their service department, Great experience with Mike and John in Service and John L in customer service / Sales.
We started our vehicle search 2 months ago and thankfully Costco recommended Nielsen Chevrolet. From the moment we entered the doors Juan Berrios made us feel so comfortable. He explained everything step by step. We were never pressured by any of the staff to purchase any vehicle. We were actually there for over 2 hours and they met all of our demands. Thank you Juan
They are all friendly, personable, willing to help and answer any questions. They even went the extra mile.... my daughter saw a stuffed Unicorn with a Chevy shirt that they were using to hold onto a phone charging cable.. she's enamored with unicorns. They didn't know were the unicorn came from but when I came in to pick up my plates they had found one and came out with a stuffed unicorn with a Chevy shirt for my daughter! Amazing thoughtfulness!
Needed something checked on my car without an appointment, hoped someone could look at it for me, but did not expect it was gonna happen. Not only did Shenna find a tech who could take a quick look & put my mind at ease, but she also provided invaluable advice based on her obvious years of experience. My first time stopping in with my new Equinox. Thanks Shenna!
Made an appointment the same day and the whole service took less than an hour. Always friendly and great at communicating about the timetable and the service that needs to be done. No upselling, just working with what I needed
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