The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
Completely blown away. After being jerked around for 4 days by multiple other dealerships and countless hours wasted I have finally been taken care of. I inquired about a Buick Lacrosse online and was immediately contacted by the online sales specialist Mark. I told Mark about my mistreatment at other places and my lack of hope. Mark asked me exactly what I wanted and monthly price. Mark didnt waste my time he was honest and asked ahead of time if my deal was even doable before I drove the 45 min drive to them. When I got there he wasted no time with my deal and went directly to Don the new car salesman. Don introduced himself and again asked me what deal I was seeking. He didn't hesitate or mess with me at all. Don looked me eye to eye and said I will get you that deal and put you in that Buick today. That's exactly what happened too. I got the exact car I wanted at the exact price. When all hope was gone Mark and Don from Jim Trenary stepped in and fixed me up. They got me out of my crappy Suntrup car and into a certified 2017 Buick Lacrosse. Thank you so much. A job well done gentlemen. You have my future business and my family's. I will be recommending you to all my coworkers and friends too.
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
We worked with Milton Wright. We came to the dealership with a vehicle in mind. He helped us to it right away and was very pleasant. When it came down to the negotiating he was very patient and willing to listen to our requests. He was easy to talk to and personable. We will be back to see him again in the future.
Mark got me in the dealership and out faster than I predicted I was going to. There were no hidden fees and I wasn't pushed into buying anything I didn't want to. Lastly, the price was better than I ever could have imagined. Thank you Mark.
Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.
We had in mind a date that would work for us to replace our 2006 Prius that had 213k miles on it. I kept tabs on all the local area dealers for a red 2018. As the choices narrowed, I got in contact with Cody Pavish by email. He answered my questions and in late November set up an appointment with us to test drive and purchase. Craig Schaak led the negotiation and on November 30th we drove home in our new model. The whole team was pleasant to work with, they gave us full explanation of warranties, accessories, safety features....I will recommend Bommarito when I can and also hope to add a Tacoma to the family sometime in the future. The dealership is clean, bright and friendly, the shops are clean and we actually had fun there.
The folks here are friendly, knowledgeable, and hassle free. They made me feel like I was important. Although the actual parking lot was crammed and horrible to get to...The staff made up for it. Went to another dealership at first but bought here just because I liked the staff way better.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
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