Marion Subaru is a top notch dealership with a great staff! They always go the extra mile to make sure you have the best buying experience! I've purchased two Outbacks in the last year and half. They're the best around, you won't be disappointed!
Since 2005... this particular dealership has had our family business for new vehicle needs... and they've never given less than 100% throughout the research, buying, and after sale process... Bending over backwards for their customers' needs seems to be a deeply rooted business model at their Carbondale dealership. We expect 100% from a new car dealership, and thankfully, Auffenburg of Carbondale continually goes far above our expectations....
I worked with Clay from Ford Square when I decided to buy a new Edge. His customer service was exceptional. They did not have the exact car I was looking for but within 48 hours he found the ideal car for me and I took delivery. He even picked the car that I was trading in up from where I work and took it to the dealership to get appraised so I did not have to disrupt my work day.
Jesse Williams, Awesome Sales Person!!! If have the pleasure of visiting this dealership, give Mr. Jesse Williams an opportunity to bless you with his awesome customer service. We were also surprised by the integrity and character of the dealership and Mr. Jesse Williams by honoring an awesome online deal on the vehicle we were seeking. A 2011 Chevrolet Impala which we had located on Cars.com. We also travel about 75 miles and were treated exceptionally by Jesse and the dealership when it was needed to go off site to get the cash necessary to complete the transaction. My friend who actually purchased the vehicle is overly excited by this vehicle and the purchasing process provided by Jesse and the dealership.
Can't say enough good about this business. First, we love the car we purchased. When it needed to be serviced, they sent a driver to our home (an hour + away) to pick it up. Then, delivered it back to us after service was completed. Sales and service departments are very easy to work with and accommodating. Will definitely go there again!!
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