I contacted them about a used car that I saw online, I think it was a 2010 Maxima. I knew going into it and told them my credit would be an issue but you never know. They contacted me and ran my credit the salesman called asked about my trade said maybe not that car but something else and to give him 30 minutes and he would call me back and I never heard back from him, they just dropped me. I hated my not so good credit had to take a inquiry hit but it had to be done. I told him about my credit going into it so a friendly call saying they couldn't make anything work would have been nice. Salesman was ok when I talked to him, not overly friendly though.
I had been searching for a new Tahoe for quite awhile and could not find the features I wanted or a dealer I wanted to work with. I expanded my search area to 500 miles and came across a vehicle at Joe Cooper Chevrolet. I sent a request overnight and was greeted with a reply from one of their internet sales consultants, Janine, when I woke up. She researched and pulled together some information for me regarding taxes and vehicle features quickly and thoroughly. Although itt turned out that I found a vehicle with exactly the features I wanted only 15 miles from my home, I was prepared and happy to drive five hours to work with Janine and Joe Cooper Chevrolet.
The buying process was good... I called and asked if the Ford F150 Truck was on the lot... they said yes and then even put it in an easy to get to spot before i showed up.... Salesman was good and the dealer negotiator was good to deal with ... was honest and represented the dealer well. I have not used the repair as the truck was sold as is so any defect is my problem... although the vehicle did have a bad positive binding post on the battery but i coped with it myself.... good experience so far.
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