inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
Used car needed to be checked out. 21 point inspection found leaking motor sports and oil pan gasket. Asst Svc Mgr contact extended warranty company on my behalf and found these to be covered. I approved repairs and Asst Svce Mgr obtained payment on my behalf.
I had brake system inspected and it was determined that master cylinder needed to be replaced. Asst Svc Mgr again contacted extended warranty company and obtained coverage/payment.
Both Tyler and Josh made the car buying experience the best I've ever had. I was treated with respect, patience, and truly felt like they were working WITH me to find the right thing and make a good deal. The tone of conversations with Tyler was perfect: no high pressure tactics and no processes to jump through just to check off the box of following "the system". He worked with me on the phone, via text, and finally in person in exceptional fashion. It showed a lot of flexibility in comparison to other dealerships I've dealt with. I had decided no one would work out a deal with me on my trade, and then Tyler and Josh made it happen!
I had an awesome experience with Knoxville Beaty Chevrolet. We were helped by Roger Williams and he was amazing and extremely helpful and friendly! I would absolutely recommend to my friends or family looking to buy a car.
Exceptional buying experience. Roger Williams was my sales contact. Very professional, NEVER pushy like so many sales I've experienced elsewhere. He was always willing to pause and answer any question and made sure every question was thoroughly addressed. If he did not have an answer, he never bluffed. He found someone who could confidently provide the answer. All staff was positive, friendly, helpful. Roger is especially upbeat, optomestic, and sincerely intrested, not in just the sale, but the whole family as well. He took time to visit with every child in the family and answer their questions as well. This was truly a remarkable buying experience.
Salesman (Roger Williams) was excellent!!
Detail shop did not do a good job of detailing the car. Windows were not adequately cleaned--soapy water stains were left on running boards, tires were not cleaned. I still do not have my complete set of mud guards--awaiting a solution to that problem.
Alex Fountain/Mike Rudder Beaty Chevrolet, Knox,TN
by CAS VolFAN from Knoxville, TN
September 10, 2018
I would like to applaud Alex Fountain, Mike Rudder, and Beaty Chevrolet in Knoxville.
I have only purchased cars (spare 1) when my previous car would no longer go 1 mile. Such was the case in June of this year. My car had been towed more times than AAA would cover!
I don't enjoy the car buying experience. But I have to say, Alex Fountain and Mike Rudder actually treated me the way I wish all car dealers would! I was looking for specific things in my new car. They took the time to find out what those things were and there was no high pressure sales tactics and they answered all my "weird" questions. I actually WANTED to buy a car from them!
Thank you so much Alex and Mike! I have never had such a positive experience looking for a car. Even though I didn't find what I was looking for, I will DEFINATELY recommend Beaty's Alex and Mike. You both are A #1 in my car buying book and I will never forget that! **Thank you!**
We have bought (4) fleet trucks from West Chevrolet over the last (2 1/2) years, very pleased with the sales staff, and how they treated us as a customer.
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