Lorenzo in service does an excellent job. We have been taking cars to him for 8 years. Always has my car back to me in a timely manner. Great customer service!! One of the reasons we keep buying Chevy. The service department is unbeatable.
Getting a diagnosis or repairs done on your vehicle can be a strenuous thing for many of us non car savvy car owners. I have endured my fair share of horror stories when it came to mechanics trying to misdiagnose the problem with my vehicle in their attempts to generate the most amount of fee income at my expense. It is because of those practices that I became skeptical of each mechanic that I came across, and there were many. That is until I found Lorenzo Perez at Richland Chevrolet. I have always been a firm believer that you get what you pay for. I have never attempted to go with the cheapest price simply to save a buck at the expense of losing quality service. Sometimes the best companies will run a bit more because we have to simply realize that they are a business and need to stay in business as well. With that said, the biggest differentiating factor here is the trust that I have in Lorenzo and his staff. Trust is important to me and is the sole reason why I will always return to Richland for all of my service needs.
David, Lorenzo and Oscar are excellent there at Richland Chevrolet. They pay attention to detail and are always ready to tend to there customers needs. David Gámez has great customer service relations and makes me feel at home.
Javier was awesome to work with and answered all my questions and explained all the steps in the car buying process. This was my first vehicle purchase and I will recommend this dealership every chance I get. Thanks for giving me such awesome service!
I went to Lorenzo at Richland to check prices on tires for my Yukon Denali. Not only did he promise a great price, he scoured the internet for the lowest price on the Michelins I wanted! Once he found it HE BEAT IT! Thanks Lorenzo!
I went to see Randy at the service department ,asking for help with my vehicle. I was having trouble with the starter. He not only figured out what was wrong with it but provided the service for much less than my mechanic. Good job guys keep up the good work.
Everything was excellent ,they gave me a ride home,driver was very nice,they called when my car was ready over all a very good experience.
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