I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Fun to drive this sporty car.
by TammyG from Surprise, AZ
December 25, 2018
So far love it. Smooth driving, turns on a dime, very fuel efficient, large trunk. It is perfect for me. Clean lines, simple and fun to drive!
Well you get lots of help when you're looking to buy...get car home find things that don't work, contact your salesman by phone and email get no response. you would think that they would make sure everything was working before they put the car on the lot
Great salesman! Only down side was they hit me extra hard for add on warranties, service plans, etc. But it was an enjoyable purchase overall.
Great car to get around in
by Cruzing in the Cruze from Indianapolis, IN
December 28, 2018
This car is not a big fancy vehicle, it isnt like riding in a luxury car, and it wont do a big long burn out.
However, for a compact car, it is by far the best riding economy car I've been in, and for it being a fuel efficient 1.4 L engine, it will get up and go.
Overall a great car to own, and drove. Would definitely recommend!
Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!
this is a masterpiece
by Lpspray from Fort Worth, Texas
December 23, 2018
This car is comfortable, it drives good gets great gas mileage and has more tech then I know what to do with. It's fun to drive and is a great buy. Can you tell I love it?
Josh Edwards was great. We discussed my wants and need and he adjusted. Josh made sure i was comfortable with my purchase and that was important.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Great place to buy a vehicle. The salesperson (Mike) was helpful from our first phone conversation, during the decision making process, and the closing of the deal was easy and professional. I will definitely return here to buy my next vehicle.
by Arklatex from Bossier
January 12, 2019
The car resides extremely smooth. I have great control over it. The mirrors on the side cover ample amounts of the outside. The assist back up is something to get used to.
Mike was very easy to work with. The dealership found a solution that we were happy with when the car we were interested was sold. We would definitely buy from them again. We got a great car for our 16 year old at a better price than we could find anywhere else.
Most reliable car I’ve owned enough
by Kazeh from Rockford , IL
January 6, 2019
I chose this car because it has great fuel economy, I have used it for driving to work and didn’t have to fill up the gas in almost a month! It is very comfortable inside and the maneuverability is nice .
Mike was extremely helpful! He is the nicest car salesman I have ever met and was very knowledgeable about the vehicles on the lot. I completely trusted him and appreciate all of his work to get me the perfect car!
Reliable, yet aesthetic car
by Jeff from Canterbury
January 3, 2019
This car has been great to me. I purchased the Premier trim at an excellent price with low miles and I'm very happy with what I have for the money! Comfortable, great mpg, good options and nice pep for a 4 cylinder!
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
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