My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
Leasing our new Silverado was easy and painless thanks to our Salesman Jerry. We got a fair deal on our trade-in and are very happy with our new truck. We highly recommend Victor Chevrolet for you next vehicle.
Ryan???s vehicle knowledge is incredible. He had a detailed answer for every question we asked which put us at ease. He made the process simple and is so down to earth. So often you???ll get a pushy salesman and that is not who Ryan is. Highly recommend!
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
I have been a customer of Bill Cram Chevrolet since 1994. I have bought cars, leased cars, had them serviced there and had damage repaired in their body shop. It is the only dealership I will do business with. No matter which department you are dealing with the employees are friendly, courteous and efficient. My recent business was turning in my lease car early and taking out a new lease. The salesman, Chip, and the sales manager, Tim, were a pleasure to work with. This is the best dealership I have ever done business with.
I met with my sales guy, Doug, for yet another car from Victor Chevy and initially I didn???t think we were going to make it work. But he kept working on things, even without me knowing, and a couple weeks later he reached out to me with a couple offers and ideas and we made a deal. Doug and the guys at Victor Chevy knew what My wife and I were looking for and they made it happen.
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
I recently purchased a 2017 Corvette Convertible fro Van Bortel. The entire process was outstanding from start to finish. I was trading in a 2014 Corvette and Matt provided all the appropriate numbers for an easy transaction. I would highly recommend Van Bortel Chevrolet and Matt for your next Corvette purchase.
My visit involved the Corvette side of the business and was maintenance related. I found the people to be very friendly and professional and offered me suggestions and advice that I believe came from honest opinions. Some of the advice I decided to take and proceed while I was there and the other we talked about for future considerations. I was comfortable with that approach and felt confident that the advice that I could wait was reassuring. LGardner
My second time buying a car at this dealership. I went back because of the ease of buying. No pressure. Smooth and easy transaction. My sales person was awesome. He did all the work I just needed to sign on the dotted line.
I went back because my salesperson was so helpful with my first purchase.
Thank you Chuck Farace, thank you Van Bortel.
They treated me very well and gave me good advice. All of my repairs have been covered thanks to their recommended coverage plan. They always give me a loaner so I never have to go without or depend on others.
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