Carl Staves made our purchase of a new Tahoe a delightful experience. He asked the right questions, listened carefully, showed us all the vehicles that met our specifications, and gave us time to make our choice. Professional, patient, and personable.
We weren't in the market for a new vehicle, but life happens and your old faithful Tahoe gets totaled in a wreck , not your fault. We were recommended to go to Don Hewlett Chevrolet. Did my research on their great website and knew which one we wanted to test drive. Made an online appointment and Carl Staves contacted me the same day. When we went from the time we arrived we were treated like family. Best decision we made. Go see them, you will be glad you did!
This is my fourth vehicle from this Dealership and I will return when it is time for another. Service after the sale is superb! The end to end experience is enjoyable and one that I recommend to others.
Such an easy buying process thanks to Eric! He made sure we got the deal that was affordable to my budget. I want to thank Autonation for giving me a great deal on my trade-in!! Didnt think I would get that much but Eric and staff made it happen. I highly recommend anyone even thinking about getting a new car to visit Eric & Autonation, you’ll thank me later! :)
Excellent service work from a great group of folks
by Glen Morehead from outside Round Rock, Texas
October 4, 2018
I've been going to AutoNation Chevy West Austin for over fifteen years. They provide top-notch quality service every time. They clearly communicate any changes to the original service estimate so there are never any surprises. All the folks there know what they're doing and they all deliver exemplary customer service, to a level we seldom see these days. Sort of like how companies used to treat their customers, you know? I recommend AutoNation Chevy to all my friends.
Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at CAPITAL CHEVROLET???S GREAT SERVICE DEPARTMENT! I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs. I know that most people???s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET???S service team. Especially great job by Jake Buckley!! Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley! very satisfied customer!
It???s been a while since I shopped for used or new vehicle but Capitol Chevy made it easy for me. Julian Galavez worked hard for me to get me the used vehicle that I like. He took care of me from start to finish. I will always recommend this dealership to anyone!!
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at
CAPITAL CHEVROLET’S GREAT SERVICE DEPARTMENT!
I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs.
I know that most people’s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET’S service team. Especially great job by Jake Buckley!!
Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley!
very satisfied customer!
Tara was very helpful from start to finish she listened and worked very hard to. Make sure I was comfortable with her and the dealership
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