My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Our experience at The Lima Auto Mall was GREAT!!!!!!
by maparex from DealerRater.com
December 4, 2018
For not working there too long Destiny Askins was very thorough in explaining everything about our new Equinox, and helped my understanding of all of the instruments. My wife and I were very pleased with Destiny and Ryan Swaney. You all have a very Merry Christmas and a very Happy New Year, I am sure we will with our new used car. Thank you very much, Janice and Daniel Rex
They are excellent. I did have the issue start back up a week later. It is a computer type issue so hopefully they will be able to get it fixed. They always keep me posted on anything they run into and my car is always ready when I arrive to pick it up.
LaRiche is the only place I will buy vehicles. Brett made his first saw to me 5 vehicles ago and I will continue to go back to him. He works to get what is best for the customer and took the extra time to make sure myChevrolet app was working before I left. Oh and did I mention he was able to find the vehicle I wanted in under a week and it was the last one in the tristate area! Tom also was able to make my payment under what I wanted and get me a better extended warranty. These guys did the extra work to get me in a new car to start 2018!! Always will go to LaRiche!
Drove 3 1/2 hours to Stykemain Chev. to purchase a vehicle. The majority of the sale was completed on line. I used my own Credit Union so the dealer had minimal work completing paperwork. Eli and Jesse made the experience fun. After the purchase and drive back a few items needed to be addressed. They took care of it in a quick manner.
I asked about a vehicle I wanted to purchase and he told me that it had one accident and history of the vehicle. Although I didn't purchase my vehicle from him, I appreciate his honesty in allowing me to have all the facts before driving an hr to get there.
Contacted the dealership through Cars.com to ask about a couple of vehicles and when I could test drive them. Got a quick response and was able to set up an appointment for the next day. Test drove the car, got all of the details and came back with my husband to purchase. Process was pretty quick and the finance manager was awesome and worked with us to get us a loan that met all of our needs and allowed us to be able to afford an extended warranty. Overall, the service we received was excellent and I would recommend Stykemain to anyone looking for a car!
Well done guys and girls! Best experience ever buying a vehicle. Felt like I was at home during the whole process. They actually cared what our wants and needs were, and provided that.
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