Took my truck in for a knocking noise in the rear end . Was told it couldn't be fixed but, they had others in with the same problem. Contacted Chevrolet and they are looking into the problem. Love my Chevy but when you have a This is a good looking truck that sounds like a rattle trap someone needs to step up and fix it. This is not the fault of the dealership they are nothing but kind and courteous. Might change my mind about Chevy's and I've bought several over the years.
I got a super good deal and I got the exact truck that I wanted. The salesman was awesome to deal with, not pushy, he simply helped me find what I was wanting to buy and accommodated my buying experience. Buying a new vehicle is easier than I thought. I love my new GMC 4x4 Truck. Thanks for everything..
Krystal made my car buying process so easy I never thought I’d own a car the year it came out and Krystal worked with me and made it possible thanks I will return and recommend people to come do business with ward Chevrolet
Heather Tidwell is the girl who helped me, she did absolutely amazing!! After months of being told no, she finally said the words we wanted to hear! I would recommended this dealership to anyone looking to buy or trade in a car. We absolutely love our new Jeep Compass! She did a wonderful job!
I went in yesterday to shop around for a vehicle for my daughter and I. Our sales man was amazing and Definately did not mind my silly child ! I was put in a car that I can afford and was completely made for a child she has plenty of room. Cameron was amazing with us! He is Definately very friendly and is very comical love his sense of humor.! Definately will be sending my friends who are car shopping his way!
My experience was great! The dealer was very nice and helpful they were funny, I had a good time while I was there. They were very helpful with any question. & I finally got my dream car. They made it possible and helped me out with everything a lot. There really good with working with you and get
Fast courteous and honest service. Aspen was up front about everything got me what i wanted. Its great to have a sales rep that will joke with you and help make the process easier. Overall awesome experience.
The only reason my recommendation rating is not a 10 is due to Ward being 3 hours from me, hard to send someone their way when all my networks are that far away. Al in the service department was awesome! My car broke down while on my way home (St Louis MO) from vacation (Panama City Beach FL), come to find out my engine was completely kaput. Al took care of all the communication and was very helpful. Once the ball was rolling with my insurance company, Al put my mind at ease and the service department worked hard and fast at getting my car back to me. Great people and now after a long month of not having a car, I finally have it back thanks to Ward Chevrolete's service department.
I went to Frank Farmer to look at a 2011 Impala. When I arrived I had a salesman come out to me but was very nice and allowed me to look without a lot of pressure. He was very friendly along with every one that I met while up there. They made the buying process extremely easy and I never felt that I was being pushed into anything which is nice considering most dealerships spend some much time trying to push you into a sale they don't take the time to see what the customer actually wants. Great experience and I will be back to buy all my vehicles.
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