I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
As soon as my husband and I approached the doors of the dealership we were greeted by someone and taken care of. Rachael is our sales person and she???s very patient and knowledgeable about the car. We enjoyed interacting with everyone we met with during the process - and for people who have rarely purchased new cars that???s a relief. A diverse group of confident likeable people.
Highly recommend Nick as your salesman. Very knowledgeable and takes the time to explain all new features, safety items etc.. Excellent overall experience. will Recommend dealership and Nick to friends and family
I came in looking a for a pre-owned vehicle. In 2 hours I walked out with everything I wanted. They were able to get me into the vehicle I wanted, at a monthly payment I was comfortable with. Didnt feel like I was being persuaded to do anything I didn't want. When all was said and done (in less than 2 hours) I had a better interest rate and payment than originally quoted.
Our salesman Elliott was very helpful and patient with our selection and purchase. The support staff was interactive and friendly with us with our two day process to complete our purchase. We would highly recommend the dealership.
Super good experience with Mat Brooks. He was very efficient and treated us with utmost respect. Mat was very patient with us geezers and answered all our questions. We will use your service Dept on a regular basis Mike Mitchael
Donnie Simons was a very pleasant salesmen to work with. He has a great personality and I really enjoyed dickering with him. I walked away feeling very satisfied with the outcome. No high pressure, and in fact left to go eat and talk. That is good customer service!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
This review is of my 2nd of two purchases within one month. The second purchase was to replace the first. Rachel was REALLY Great. She was honestly the only reason I didn???t give up and walk out of the dealership frustrated and in tears (which I came within seconds of). She stepped in after what had been a complete and total mess with a previous purchase and literally kept me from loosing my shi* on everyone there. The Key factors in her service that Kept this from happening were: 1. She didn???t waste my time. I knew exactly what I was looking for and she gave me her full, undivided attention while I explained it all in detail- and she ACTUALLY listened - the.first.time. 2. She didn???t try to show me a bunch of cars I wasn???t interested in, or cars that were *close enough* to what I wanted. 3. She didn???t use a bunch of abbreviations/acronyms/car jargon that I didn???t understand, and whenever I had a question she didn???t know the answer to, she didn???t evade it or make me feel like I was annoying her - she actually took the time to find out the answer for me. 4. She was real and straight forward, and about as far from a typical salesperson as you can get. Honestly, at the end of the day - She is the only reason I would ever even consider going back to this dealership again.
John provided great support in acquiring my new truck.
by douglas_morse from DealerRater.com
December 3, 2018
Great service, communication and flexibility from John Anderson and Dave Milbrandt in closing my transaction to purchase a 2018 Chevy Colorado. Appreciate everything they did to enable a simple, straight forward sales process.
Soup to nuts; John Anderson, Mario, and Dana were awesome.
by rapheal.hamilton from DealerRater.com
November 4, 2018
Most of the sale and discussion took place of the phone with John. There was no pressure and no hassle. John helped us get into car we wanted. Everything from Sales, Finance, and Post Purchase has exceeded expectations.
Cameron and Michael made the buying process very simple and straight forward. We purchased two new vehicles on the same day. One of the cars was a dealer trade from a dealership near Seattle. The car was delayed due to bad traffic. We completed the paperwork while we were at the dealership. My son was then provided a loaner and the dealership then delivered the car to our home the next day in Lake Oswego.
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