Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 6, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
I love to come to Capital City Honda for anything even if it is just to have my car washed.. Everyone is friendly and treat you so special.
They had me in and my car serviced in less time then had been determined it would take. The people taking care of my car were great and I felt confident t would be well taken care of.
Thank you Honda Service department for the way you not only took care of my Honda and washed and cleaned it but you also took care of me. If I had any questions they were taken care of immediately.
Another job well done.
My very best to all of you at Honda.
I have bought a few cars in my life and I always end up spending the day at the dealer. Yesterday was the best car buying experience I have ever had. We had an appointment with Michael Cady at 11:45. We ended up getting there almost an hour early and he was ready to help. The car was in great condition except for a couple deep scratches and dents on the back bumper. Michael and his boss explained to me that they would fix it at no cost. The price on the vehicle was amazing to start and the price they offered for my car was great also. My husband and I were out of the dealership in 3 hours. Michael Cady made this car buying experience one of a kind. I would highly recommend Jet Chevrolet to anyone wanting a new or used car.
I strolled into Jet Chevrolet figuring I would just browse and see what was out there. I didn't need a new car but would still like to see what my numbers would be on my dream car, a Chevrolet Camaro. After speaking with Matt for a bit and telling him what I could and couldn't do, he was able to get me into my dream car mere hours after I walked in. Mark was also very helpful and made it feel less like the standard buying procedure you have with other dealerships. Small family owned dealership that treats its customers like extended family. This probably won't be my last car I buy from them either. Thanks Jet!
I never had a more pleasant experience at a car dealership ever, much thanks to Preston foster for being my sales rep and getting me approved and into my 2017 Chevy Malibu, if I know anyone looking for a car I will definitely tell them to go to jet Chevrolet and to see Preston foster.
WOW Best car buying experience EVER!! Michael Cady did a amazing job from start to finish helping us find exactly what we were looking for. We never felt any pressure and left feeling very satisfied with the truck we wanted. I would recommend Jet Chervrolet to anyone who wants a wonderful car buying experience. Thank you Michael Cady.
This was the first time I had been to Auburn Chevrolet. I brought my Chevy Spark in for an oil change and tire pressure. I found the door to the Service area but the garage door did not open so I left my car just outside of the doors and went in to the service desk, I was greeted and I told them what I wanted and she told me it would be about an hour wait to be completed. She then went and moved my car to the other door and brought it inside. I went to the waiting room and waited until it was almost done when she came in and said the air and cabin filters needed to be changed. I said ok and it was about an half hour and it was done. I paid for the services and left. I do think she could have mentioned to me there was coffee there and vending machines if I was hungry. Overall my experience was things were fine including watching a little girl about 2 years old running all over the place.
This dealership provided a great experience. they were very professional, Ivan is the go to sales man. I will be buying another car before the end of the year and I will definitely choose this dealership. Thank you. sincerely : Patrick Christensen
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