This is the second car I've bought from David Maus. Jeremy was super helpful in getting me into the car I was interested in and making sure the deal would go through. I was very happy with everyone. When I needed specific requirements in my trade-in value and loan APR, they did everything to make that happen.
Toby was extremely helpful! They were very diligent
by Vicki from DealerRater.com
November 5, 2018
Toby was very helpful he definitely do the inventory what was available and what was available to us with our stipulations. Toby and the finance department worked very hard to get us approved being that we have poor credit and little down payment. I would recommend them to anybody and everybody they know their stuff and are more than willing to go above and beyond.
I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
Blake, a director at AutoNation, Colonial Dr, Orlando, reached out to me today and we had a a lengthy discussion on how their auto quote system works. He also addressed the issue I had re: the non-mandatory dent protection service which I was told I had to have anyways and was charged $499 for. He stepped up and is refunding the $499 while still covering this service for me. I now find that AutoNation, Colonial Dr, Orlando, is very serious about their customer auto purchasing experience and customer satisfaction. Kuddos to Blake and his group at AutoNation! Thank you..
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
I purchased a van in Orlando and was helped by Wendy. The entire experience from start to finish was truly wonderful. Wendy assisted me for over three weeks, while I decided on a vehicle and secured financing through Capital One. She stayed in constant contact and made the process so simple it was scary.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Within an hour or so I had the vehicle in my hands. Never have I purchased a vehicle so fast with so little work in my part. With the help of Ron I???m a satisfied costumer for the 2nd time through Don Mealey and their staff.
My wife and I went in to test drive a couple cars, Gustavo met with us wasnt the 'typical' salesman. He was patient, professional and no BS. We left with a new truck at or below what I was willing to pay. I would reccomend Gus and Don Mealey to anyone looking to buy a car. Marc the finance manager was also extremely easy to work with.
Salesman Jeremy Noles was an excellent sale person who was c
by O'Banner from DealerRater.com
November 1, 2018
Jeremy Noles and Mark Anglin was very professional and helpful.They both worked patiently with my husband and I in our decision making.Jeremy wasn't pushy and his personality was wonderful. I have purchased 2 new card in my life and no one was as positive and professional as Mr. Noles and Mr. Anglin. I had a wonderful experience.
I had a friend with me and we had visited another nearby dealership and had a completely different experience. Christian answered all questions and proved to be very knowledgeable. He was very polite and professional during the entire process. It was also nice to have 1 person to deal with and avoided the TO manager hand off!
An overall positive experience. However I would like to make a suggestion or two. I left my car off and the shuttle took me home. Later that afternoon I got a call saying that they were ready to pick me up. When I arrived back at the dealer I saw the service adviser she said that the car wasn't ready yet. Huh? She said the reason I was picked up was so the shuttle driver could be off the clock at 4 PM. I guess their priority isn't with the customer. So I end up waiting over an hour for them to finish. Had I been told the car wasn't ready yet I would have told them to have the shuttle driver come pick me up sometime tomorrow at their convenience. That hour that I waited could have been well spent at home completing a project that I was heavily involved in. Item 2: A Coke and snack machine would be a great idea in the waiting area. My waiting time started at 4 PM where there was only 1/3rd of a donut available...and water.
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