I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
It was a rainy day. My only complaint is that they parked my car under an oak tree and the entire car was covered in leaves, including the area near the windshield that is so hard to clean. I usually need to use my leaf blower to get them out of there. Other than that, rental was fine at $25.00 and repair was made in time promised. Just wish it wasn't so expensive! Thanks.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Our overall experience was great. Jim West was courteous, helpful and very informative. The other staff members were also super friendly and made the process smooth. We will definitely be back for all of our future car purchases. Thanks.
Went in for a Chevy Sonic, was able to get a test drive quickly without any pressure. The no-haggle is legit. They can't accept bank drafts, which made things slightly challenging but they were helpful throughout the process.
We came in just because we were driving by and thought we'd take a look. Had not intended to buy a car today. Charlie was so personable and gave so much more information than I've ever had at other dealerships. He knew everything about all the vehicles. Spent SO much time with us, and did not make us feel rushed. So,we decided to buy a car. What a surprise!
Had a great experience, got the CX-9! Exactly the vehicle I wanted. I love it so much, no complaints! Larry was great to work with. I have had the car for a week now and Larry has followed up twice to make sure I'm loving the car and if I had any questions! I will love this vehicle for as long as I own it! Happy to be part of the Mazda Family!
My wife and I have been looking for a third vehicle that can accommodate 8 people for several weeks. We found a used vehicle in our price range on the Kelly Blue Book site being sold at Ferman Chevrolet in Tampa, We called to make sure the vehicle was available and we stopped for a look. Brandon Christensen had the vehicle ready for viewing and was knowledgeable of the make and model. After looking over the vehicle we made an offer and with very little back and forth we came to a finalized deal. This is my 12th vehicle I have purchased in my lifetime and I can say this was the easiest car transaction I have ever made. Brandon did a great job and I would definitely recommend him to a friend interested in buying a car.
I purchased my 2019 Colorado at Ferman Chevrolet and had a pleasant experience. I was not pressured into anything and I feel like I got a fair deal. I highly recommend this dealership for your Chevy purchase.
I am glad Jorge was my salesman. Jorge was very professional, friendly, and went the extra mile to make sure I was purchasing a vehicle I like. Jorge gave excellent customer service! Go see Jorge, he is the best!!
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