I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
I bought a Chevy Malibu new from this dealership. At the time there was an indication that the dealer installed window tint had a lifetime warranty. After about 5 years the visibility out the rear windshield started to deteriorate and it became very difficult and a safety issue. When I asked Rick Pool from the service center, he investigated the issue and let me know it would be covered. He also arranged to provide a loaner since we are more than ten miles away. I like working with Rick. He is friendly, easy to work with and is more conscientious and courteous than your typical service advisor. When the time comes it is very likely I will be heading back to this dealership for our next Chevy vehicle purchase. It's not as close as some of the other dealerships but I value the friendly service and trust that they'll take care of issues after a vehicle purchase.
Ivan Torres was a pleasure to work with. He knew what I wanted and did everything in his power to make the deal happen. He and his team worked very quickly and kept me informed of the necessary details. It was overall the most painless new car purchase experience I???ve had thus far and I appreciate the entire team. Thank you!
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Recently purchased a Toyota Corolla from here. The experience was much better than what I am used to with most dealerships. Not having to haggle and fight over the price was great. Bill Cruz, our dealer was great too, he was very personable and friendly and made the whole process very easy. Thanks!
The Staff Was Great. all around Friendly. we got great service from our sales men Enrique Barajas. he took good care of us. then he took us to our finance person who was very good at her job . sweet an Friendly France . thank you all for another Great Chev. yours Al Aring
Everyone in the collision department was wonderful to me Liz helped me out and Everett was very kind to me as well. I am sorry I don't remember the other gentlemen's name but he was very kind as well. I felt like I was treated as a family member and they went above and beyond to help me out. Thank you all for your kindness and my car is beautiful..
We're from out of town and needed an oil change. Angel assisted us with a smile. Also, he was kind enough to offer us a loaner as we did not have an appointment and the estimated wait time was at least 5 hours. He even suggested a couple of restaurants that he thought we would enjoy. Really nice gentleman. A real asset to the company.
I was very comfortable with Destinee and her team. She made sure to communicate with me in a way that made me feel at ease with trading in car, and financing a new 2018 Trax. I did not feel intimidated nor uneasy. I came away with a great deal, and a great new car. I'll be encouraging my friends & family to look into Midway Chevrolet, especially Destinee. Thank you!!
The dealership got me an appointment within a few days of booking. Diagnosed quickly. Finished quickly. Got a fair bill. Service advisor was good at communication as well. Would for sure return for my Chevy work.
Service 40,00 mile , factory recall and warranty work
by old woman from DealerRater.com
November 26, 2018
Absolutely the best attention to my service and recall !!! I live in Buckeye and have to drive 80 mile round trip for your service and I do so happily because you always do a terrific job !! Thanks to all of you---------
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