Review of experience at Len stoler, Westminster MD
by Mike Rugemer from Finksburg Md.
August 4, 2018
The staff at Len stoler Chevrolet in Westminster MD were very nice and helpful with getting me the best deal on a very nice Chevy Tahoe on Aug. 29th! I will never go anywhere else for a vehicle and look forward to my next visit. Thanks so much to everyone that made it so easy!
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
Jeff Croteau was great to work with and was not pushy, like some salesman. The first meeting with Jeff we had our 2 year old. Which was a bit tricky trying to talk business and watch the little simultaneously. He was very patient and took time to help entertain the little. Overall great salesman and great dealership to work with. We will be back for our next purchase. Andy in finance was more than helpful and took the extra time explaining all options that were available. Took the nervous feeling out of buying a new car.
The dealer advertises the price of the vehicle and then later in the fine details tells you that there's a dealer processing fee and a dealer prep fee amounting to $1000 additional on the sale price which throws off the cars.Com comparison to how good a deal this car really is these fees should be taken into consideration under comparisons to similar cars selling for similar prices
Criswell in Thurmont was very easy to deal with from start to finish and we feel that we got the best deal we could on a new 2019 Equinox SUV in this area. Salesperson Mike Boyce never pressured us and made sure we were getting the vehicle that was right for us. I would highly recommend Mike and the whole Criswell team.
Great sales experience with Sharon Graves. No games, no gimmicks. She had a thorough knowledge of the vehicles on the lot and went the extra mile, or should I say 300 miles, to get us the vehicle we wanted.
And, even though the dealership was crowded and she was with a customer when we arrived to pick up the suv, she sat in the vehicle and walked us through it and set up OnStar. Such a genuine person. Thanks, Sharon! Highly recommend.
My wife and I drove up from Annapolis after confirming the truck we were interested in was in stock. We got there late afternoon and the truck was parked out front waiting for us. Mike had taken the time to have it all cleaned up and ready. Got an excellent offer right off the bat and accepted. A very short period of time later we finished up in finance and headed home. No hassle, no b.s., no pressure! Excellent all around!
I had an awsome experience at Miller Brothers Chevrolet in Ellicott City, compared to 3 other car dealers and online car shopping I visited. At MBC, no pressure to buy, friendly atmosphere, and understanding from Mr. Corky Franklin, Mr. Brad Witmer, Mr. Matt, and Mr. Mike Miller. I went in as a customer and left as a guess as Mr Corky had told me. He is right, I am going back again as a guess for the same car shopping experience. Thank you
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