Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
Was able to get scheduled when it was a convenient time for me when I arrived they already had me listed on the service screen when I pulled in work was done in a timely manner very satisfied with the service department
I was looking for a specific type of car and found one there that had to be brought to the dealership. It arrived on my sales persons day off and he came in just to show it to me...on his day off. There was never any pressure the staff was straightforward with no pressure. The best care buying experience I have had.
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
My husband and I had a great experience with Clint. Before I get into that I want to share our experiences from two other local dealerships for comparison. My husband went to one and I to another. The Toyota dealership he went to the salesman was nice but I guess he did not want to sell a vehicle because he did not contact my husband again after my husband told him specifically what 2 toyotas we were interested in. I went to the other honda dealership in the area. When I arrived it took a while for someone to approach me while I was walking around in the lot. I am assuming probably because I had my young son with me. (Don't judge a book by its cover.) A salesman approached me finally. He was very a nice man. But I did not like the set up of the dealership at all. The salesman was looking on an iPad that died in the process of looking for two pilots that I saw online. So then he had to use his cell phone. This whole time we are sitting in a lounge type area with no privacy from other people passing by or from being able to hear the manager who was very rude to his employees sitting at his desk. The salesman asked the manager if he look in the database to see if the vehicles had sold because we did not find them on the lot when we had looked previously. He was very impatient with the salesman and seemed to careless if the man sold me a vehicle. After the manager told him that 1 of the pilots was on the lot somewhere the salesman went to look again for it leaving me for at least 15-20 minutes. I was getting ready to leave at that point when he showed back up and said he could not find it. At that point I was very aggravated with how rude the manager was to his employees, the fact that he also seemed to careless if his employee sold me a vehicle, having no privacy when talking about budget, waiting so long for someone to greet me when I arrived to the dealership and having to wait for him to try to find the vehicle and then not be able to find it. Now for my experience at Honda Cars of Aiken with Clint. My husband went to Honda cars of Aiken the first time alone to narrow down choices of vehicles we were looking into. Clint showed him what we were interested in and allowed him to test drive the vehicles to determine what best suited our family. We decided we were very interested in pilots so we both along with our 18 month old son went back to the dealership. When we arrived he showed us the 4 pilots they had on the lot and told us the difference in each. We picked the one we were most interested in. He allowed us to all ride together including moving our son's car seat from our vehicle to the one we were test driving. After our test drive we went inside to Clint's desk (that's right his own desk with a decent amount of privacy also may I add his own computer) where he had a toy car waiting for my son to play with. He was great with our son the whole time and so patient. Which to a mother is a huge deal! We did not buy that evening because this was a big decision for our family so we wanted time to really think about it and make sure we were not rushing into our decision. Clint was very understanding. We came back later and purchased the vehicle. I would highly recommend him if your looking to purchase. He will be patient and understanding but most of all he wants to make sure you have the right vehicle for you or your family and not just push you into something that does not suit you just to sell a car. So if your looking to buy a car, truck, SUV, or something in between go see Clint at Honda Cars of Aiken.
Service overall was fine. Came in on a Saturday, which is first come first serve, for an oil change and rotation. Was out within two hours of arriving. Only real problem i had was someone was burning either incense or a strong cheap candle that triggered my allergies as soon as I walked into the waiting area. Had to walk around the entire lot several time while waiting just to avoid the candle or whatever it was. When it came to check out, i was not asked to come to the cashier over the PA. Didn't know i was ready until the service person told me I was. Walked up to the cashier who was so enthralled with her phone that there were 4 tickets on the counter and when i tapped on the glass after standing there for a few minutes she jumped and finally realized she was at work and should be taking care of customers.
I recently purchased a 2018 Equinox LT from Pendarvis. My total experience was a great one. I was helped by John who found the exact car I was looking for with all the features I wanted. This was an easy and seamless process. The car was delivered when promised and I left the dealership in a very short time.
Everyone I have dealt with at Pendarvis have been courteous, knowledgeable and eager to provide an excellent customer experience.
No high pressure salesmen and credit manager. It was like dealing with friends.
I will continue to purchase from Pendarvis and will recommend them to everyone I know.
I was in need of a car in a hurry. My old car was running hot and had a slipping transmission. I went to them and they helped me. They were very patient with me and worked with me in a favorable way since I was very upset when I arrived. My customer service person, YD, was very helpful and down to earth. No haggling or harsh negotiations were needed in the purchase of a 2014 Civic LX. I highly recommend this dealership.
Tim McCartney was my salesman, and he put me in the car I wanted. He was patient, kind, informative. After the purchase, he reviewed every feature, even assisted in setting radio speakers. Has called to make sure I am happy, and have had no problems. Roman in finance was very kind. Barbara at the front desk is very sweet. I love this dealership. Tim got me the car of my dreams, love my Forte. What a wonderful car that I am so very proud to own, and drive.
For the past year, Ken Thomas, Sammy Anderson and Mr. Mizell have been super heroes. They've taken care of, me, ife and my daughter better than the local Ford dealer. If you live in or around Augusta drive the extra 45 minutes to Waynesboro. mew
Chris was the salesman that helped me! He was very helpful and straight forward. I usually hate the back and forth with car buying but Chris was very very helpful and I felt comfortable with the whole transaction!
When my car was totaled I was given a 2018 Hyundai Elantra as my rental car and I just loved it so much that I decided to go to Taylor Hyundai to purchase my new car. Kimberly was very helpful and she knew I loved the Elantra and made sure that I drove one of the lot. She???s a great sales lady and overall a nice lady in general! Very great experience!
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