Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼
Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressure tactics. If you are looking for a Chrysler Pacifica he is your man.
Buck Ashcraft worked so hard to put me in the vehicle of my dreams! Through being dragged along for a two hour test drive, a tricky trade-in, and even a few unexpected obstacles, Buck worked with me through the entire process. I left the dealership with a steal on the car I???ve been wanting for years. Thank you Covert Dealership and Buck for the help and understanding throughout the lengthy process!
Edgar listened well, negotiated with management on my behalf, and responded very quickly to all of my correspondence. I appreciated his straightforwardness, his honesty, and his willingness for me to understand the sales process and the vehicles he showed me. I felt well taken care of. Highly recommend Edgar if you are looking to purchase a vehicle.
My first visit today ever to look at a vehicle with these folks. Always shopped at a regular dealership or private sellers until now. Never thought I'd stop by a small lot, non-dealership place. But, if the rest goes as well as today, I will be buying a car from them and they will be on my "stop by" whenever I am looking in the future. Nice guys, don't overlook them. I'll check back in whichever way it goes. ps "facilities" gets "average", but that's not why I buy a car. If you do, then go enjoy the Lexus dealer place and get a free bottle of Periere. I'm certain it's not built into the price :-/
Brought in my 2014 Denali Yukon to trade for a new body style gmc. Found what I was looking for and they fixed all the issues I had with the vehicle. There was just one thing there were a lot of little things. Taillight, sunroof, headliner, interior carpet and a few other things. They were all addressed without any questions. They had the car more than a few days for the fixes and loaned me a car for the wife and kids while it was there. Very happy with salesmanship and service. Top notch! Will purchase again when I’m ready for a new truck.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at CAPITAL CHEVROLET???S GREAT SERVICE DEPARTMENT! I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs. I know that most people???s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET???S service team. Especially great job by Jake Buckley!! Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley! very satisfied customer!
It???s been a while since I shopped for used or new vehicle but Capitol Chevy made it easy for me. Julian Galavez worked hard for me to get me the used vehicle that I like. He took care of me from start to finish. I will always recommend this dealership to anyone!!
Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
Answer is, it depends. We got there at about 3:30pm and left maybe about 8pm. But we got a fair deal. We have tried to go to other dealers, and yeah they make fun of this on the radio but its true. Others dealer tried to sell us a vehicle and forcing us to put 3000 dollars as a down payment. Elder asked us how much we wanted to put down asked how much we could afford a month and they would work with what we had. Very friendly people, and my dad got his new car which is very happy about.
Has very good service and everyone there is nice!!
by Sean Barrow Band from Temple, TX
September 24, 2018
I liked the service and buying process love the trucks and the guys there and nice and promotable it’s awesome and I’d go back there for another vehicle
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