So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
After having a bad first experience buying a car at a dealership I was nervous to do so again. However, my experience at Northwest Chevrolet was fantastic, thanks to Fernando. He went above and beyond to ensure that I was happy with my car, answering all of my questions and going out of his way to make sure I had a great experience. Their website is also very easy to navigate and informative. If you are looking to buy a car I recommend Northwest Chevrolet, and ask for Fernando! You won't be disappointed.
Mike (Bow) Bowthorpe, Service Manager has been very responsive in addressing mechanical concerns/inquiries regarding my diesel truck. He has gone out of his way to make sure I am satisfied with the service. As a result I will be a repeat customer.
Took our Niro in for its first oil change. Had a pleasant wait in the comfortable waiting room with free coffee and popcorn while we watched television. The car was done in one hour as promised and delivered to the door washed and vacuumed. And all this was FREE! Does my Scottish heart good to get that kind of treatment. From the buying to the free car washes and oil changes, it has all been great with Jerry Smith Kia.
Just did a out of state sale for a new Cadillac from these guys, All i have to say was my Salesman Nelson Cruz was AMAZING, super low pressure and he listened to everything I had to say and I would give him a higher star rating if at all possible !!! The finance department also did a perfect spot on job once I told them I was using my own Credit union. John and Mike had me done and all paperwork finished in less than a half hour!! Record time for that, lol. All in all a great buying experience and will buy from than again. All in all a perfect experience !!
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Quentin was outstanding. He listen to us and our needs. Very professional, knowledgeable and courteous. We would recommend Blade's Chevrolet without a doubt. All the people that helped us were great from service to sales and sales support Thank you Blade Chevrolet John and Debbie Hill
We purchased a new truck and dump kit from Blade for our business. The initial experience was great, Quentin and everyone else there was super friendly and helpful. As happens when you buy many trucks for a business this time we got a brand new lemon - the motor blew the next day. Of course we were frustrated but Quentin and his team worked quickly to get us a loaner that we could actually use for the purpose we needed. The service department got the entire engine replaced (under warranty of course) within a couple weeks. They turned what could have been a very bad experience into something bearable with great customer service the entire time. It is easy to be pleasant and friendly when everything goes great but when you have problems and the service remains excellent that is a true sign of what Blade and their staff offer. Thanks!
My wife and I decided to look closer at a few of the Jeep Wrangler models that I had reviewed on line. It was late afternoon by the time we arrived to the lot, and the sales staff afforded us time to check out the Jeeps in inventory, and kick the tires before presenting any sales pitch. Sarah helped answer any further questions we had on our choice during the test drive, and we started on the paperwork. Our trade in was dealt with fairly and Leslie and I both felt that the car buying experience at Blade Chevrolet was a good one. Jacob in financing worked to get us a good rate on the financing, and the small items still needed for the vehicle were handled easily. I have stopped by after the sale, and each time have been greeted cordially and made to feel at home at the dealership. The staff there has a good attitude about sales, and it shows that they care about their customer base to continue future sales and referrals, Great experience, I would strongly recommend this dealership, and have been checking their inventory on line to generate interest for friends and family for that right vehicle.
With Mr granddaughter in tow, I had a wonderful experience purchasing a new car. Staff were very polite and kind. My granddaughter enjoyed her time there and was very excited for the new car. A big hug and a kiss from her to our sales person made the day complete. We named our car the gray ghost and we drive around hunting Pokemon together. What a joy and how comfortable and fun. I love driving my Malibu.
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