I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
This dealership made car purchasing enjoyable as it should be.The salesman,Shawn Steed was very attentive and payed attention to what we were looking for in the purchasing process. After the purchase Shawn explained everything about the car and made an easy ride back to BUFFALO,NY. Travis Bush was also very professional, in explaining the financing and warranty process, I would highly recommend The Bidleman GMC Dealership for an enjoyable auto purchasing experience.
The salesman, Shawn, was very personable and professional. He was very knowledgeable about the cars on the lot and didn???t waste my time. All of the staff at Bidleman were attentive to their customers, you could tell that they were all working hard as they were running around the dealership. I walked in at 9 AM on a Saturday and left the same day with a new car. I would highly recommend these people. They???re an honest, no bull dealer.
I was nearing the end of the lease on my 2015 Silverado. I had been shopping around endlessly, talking to every dealer you could imagine. I touched base with every local dealer; I live in the Tonawanda area. Every single one I spoke with, they were very pushy and was trying to close the deal as fast as they could. Not the beautiful people I worked with at Bidleman. They listened to everything I had to say and made sure the deal was what I wanted. Sam, Scott, Travis, and Jenn were terrific throughout the whole process. They were able to answer any questions I had. They care about their customers, and it shows as they will do whatever they need to make sure you leave more than satisfied. I was able to get a better-equipped truck for far less money than every other competitor. For all the reasons stated I would gladly make the hour drive whenever I need a new vehicle. Highly recommend
Jennifer waters was an amazing sales women. I test drove my Chevy and just came in to test drive n talk numbers. Before I know it I was driving home. The owner was amazing. Everyone there was very friendly and helpful. I drove from canandaigua to Albion. And drove home w this beauty. Definitely recommend this place
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
Fast, Friendly, Efficient, Straight forward and no B.S. !
by Cody Sears from DealerRater.com
November 28, 2018
My experience purchasing a vehicle through Pellegrino was exceptional. Between Sales, Service and the Staff up front everyone was kind, easy going and a pleasure to work with. I didn't feel pressured once and Brad went above and beyond my expectations through out the whole deal. I honestly don't think I have ever wrote a review my entire life, but I felt it was due here. I was in my new truck and out of my old one faster than I had imagined possible. Thanks Pellegrino for everything and keep up the great work !
Had a great experience working with Lionel and Hartway Motors. Very nice facility with very personal employees and salesman. They made it very easy to purchase my truck even living over an hour away. I would recommend them to anyone!!
Worked with Lionel. As I had to travel about an hour to the dealership I greatly appreciated the fact that they would work with me to find a deal the allowed everyone to be satisfied. Lionel was available but did not apply the pressure tactics. Nice to feel like a customer and not a number or piece of meat. Will definitely look to Hartway in the future. Well done.
Easily the best experience I have ever had buying a car. I located the vehicle my father purchased online and from the start of requesting initial information to picking the vehicle up and taking it home, Hartway Motors was courteous, prompt, professional, and just flat our excellent in their response. The price of the vehicle was as good as anywhere around, to boot! They went over and above to make the overall experience as pleasant and easy for us as they possibly could. Would HIGHLY recommend using them if you are looking for a vehicle. My father and I traveled over 3 hours from Pittsburgh, PA to Medina, NY where they are located and we wouldn't hesitate to do it again! Thanks to Emily and Zak for making our buying experience great!
My first time at this dealership and won't be my last.
I came in at three thirty Monday afternoon and was out by five thirty with my new to me used Chevy cruise. Low mileage, clean and in excellent condition.
Super easy people to deal with, I will be back.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.