Just wanted information on a possible trade in, the staff didn't try to get me to buy a vehicle just for the sale. I explained my situation, asked my questions and concerns, they were very fast and helpful. I will definitely look to purchase a vehicle from this dealership. Martha is friendly and very helpful.
Nice and friendly staff. The sales rep who helped me, Stephen made sure I was comfortable and happy with my purchase. There was no pressure and he explained everything to me and answered all of my questions. He met and exceeded all my expectations and I truly appreciate his effort to make the experience positive for my family and I. What an awesome dude. Also, I love my new car!
My wife and I were looking for a new car because we are having a baby and needed more room. The night before we were looking at SUVs and a vehicle we saw was at Western Motors. I called the number and Frank picked up. The next day we went and had no expectations about getting a car. Frank showed us the car and we thought we would give it a go. He met our expectations with keeping it simple and honest. We got the vehicle and are so happy about the customer service. Frank is awesome. Don’t believe me, go find out.
I was shopping online through my bank for a new car and found kne I liked at Western Motors in Merced. I filled out their application and got a call the next morning from Frank. I met him later that afternoon. Best car buying experience I’ve ever had! There was no pressure, no gimics, very transparent and easy experience! Frank was really great and got me into the car that I wanted that afternoon!!! I will be back with family and friends to see Frank!
Frank was the person who helped me on buying my car, he is a very well experienced sales person and he knows how to take care of his customers, no doubt about it. Thank you Frank, even tho it was a long ride to go and buy my car I really enjoyed the service I received. Great service, would definitely recommend this place to friends.
I purchased 2005 Ford f-250 power stroke crew cab back in Sept, I brought it home my wife noticed a fuel smell in the truck while driving it. I took it back and without hesitation they replaced the injectors and other items at no cost to me , my truck runs like a champ. Shaw Auto Sales is a top notch dealer.
WHEN I FIRST CAME TO THE LOT I ONLY HAD A LITTLE CASH ON ME,PREVIOUSLY I WAS ON OTHER CAR LOTS BEING TURNED DOWN, I WAS REFERRED BY A CUSTOMER OF THEIRS SO I CAME TO SHAW'S AND TALK WITH LARRY ABOUT A CAR, I TOLD HIM HOW MUCH CASH I HAD AND WHAT I WANTED MY MONTHLY PAYMENTS TO BE, LARRY SAID HE HAD A CAR IN MIND WE WALK OVER TO THE CAR, I WANTED TO CRY BECAUSE I NEVER PURCHASE CAR IN MY LIFE BEFORE,,LARRY&MARK WERE EXCELLENT TO ME THEY MADE ME FEEL LIKE I WAS A SOMEBODY INSTEAD OF A NOBODY,I GIVE THEM BOTH 100% WHEN IT COMES TO SERVICE AND SATISFACTION. SINCERELY MS REGINA LEWIS MERCED CA
I have purchasd 5 cars from Shaw's over the years. The cars good and the price is always fair. Mark has always treated us like family and is always true to his word. The 30-day warranty allows sufficient time to discover the noteworthy flaws in the car, and Shaw's always fixes them... no euivocation, no hassles. I've looked around other dealers in the Fresno area. Of them all, I heartily recommend Shaw's Auto Sales for a used car purchase.
The 4th or 5th purchase from this dealership and once again a great experience. The ownership has assembled an outstanding team and I encourage everyone to experience the Madera Auto Center Difference.
Our 2012 Equinox had a tech issue, We needed the sound fixed and we use our car all week. Fortunately Tom, Gio & Curt were able to get us fixed on a Saturday! In and out in one day, now we have music while we drive the Central Valley. Thanks guys!!
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