Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
New car purchase. Friendly service. Efficient service. Knowledgeable staff. Helpful staff. Professional staff. Would definitely recommend. Great deal. Love the Subaru commercial. Wonderful give back offer to charity. Note, Subaru was not listed on survey. Had to check Saab to be able to send survey. Need to update when you receive.
Emmanuel is the man. he was super helpful and even helped entertain our toddler during the time the warren diligently worked on getting us into our van. the staff even stayed after close to help get us back on the road.
Steve Phillips is a great guy, super friendly and very knowledgeable! Steve made my car buying experience go extremely smooth. Larry Dowd in Finance was great also! Thank you so much everyone at #1 Cochran for making my car buying experience a good one!
I needed a car very badly but wasn't ready for one because i never imagined i could get what i actually wanted! Then a deer changed all that. My Dad suggested we go to Crivelli's because he always has a great experience with them every time he brings in work vehicles.
In the age of huge car sales 'monopolies' in the it's nice to have a dealer that will listen to you and what you want and need from a vehicle and make you feel like your car purchase is the most important one! You can always find the same people to help you and are genuinely glad to help you with any problems or questions! You do not get lost in the shuffle here!
Michael Crivelli searched and found me my perfect car, my Subaru Crosstrek! It is just what i wanted and he made it a reality.
Michael Crivelli and his team are always available with after-purchase care, too! I've had questions, lost my keys in the recycling, gotten a little dent and needed maintenance advice. I never doubt they can solve any problem i may encounter, and with a fabulous attitude and smile!
Thankyou Michael for your great service !
I found a car from their other dealer location & they were able to get it in to the New Castle location for me to test drive. I did not need a car, but was looking to upgrade. All in all the experience was good & they worked with myself & husband to meet our guidelines as far as a monthly payment. They have also been quick to remedy any issues (which have been minimal). Michael was great. No pressure. :-)
I found my dream used Subaru through Cars.com at Preston Honda. Caleb was wonderful taking me through the process. He kept me updated on the car's status for more than a week until I was able to get there on a Saturday from 2 1/2 hours away. He even texted me extra pictures that I requested. When I got the text that the car was still available at close of business on Friday, I knew the car would be mine the next day. Caleb took me on a test drive and I committed to buy. The financing process was very easy and after a couple of hours (and snacks!) I drove home in my new (to me) car. They gave me a fair amount on my trade without dickering. The whole process was easy and pleasant. Definitely worth the drive!
I found a one owner 2008 RL at Spitzer to replace my 2008 that was totaled. This was the best dealer experience I have ever had. Jeremy Benson was fantastic, - the dealership treated me as though I was buying a $60,000 RLX Hybrid. Benita in finance was especially helpful, having changed my mind at the last minute about a service contract. Could not have asked for a better experience.
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