I found a vehicle on their website (late at night, 4 am) that met all the needs of my family so I sent an email inquiring about the vehicle. Chris Wright returned my email within a hour of the dealership opening for the day. He was very communicative and a pleasure to work with. He worked diligently and was able to get me a good deal on my vehicle.
The overall experience was Amazing This is my 3rd car so if you are looking for a great sells man Ask for Bob. Recommended and you will not be disappointed we’re not family and purchase all of our vehicles from USA
We were assisting my elderly Mom in buying a car. Randy Buisson and Joseph Lucchese were so very patient with us. They made the process effortless. The prices on the PreOwned Cars are set and there is no haggling which makes life so much easier. It is what it is and you find what works in your price range. The financing was a breeze and we were in and out in less than an hour. The car was ready and clean when we were done. If you are in the market for a New or PreOwned Car I would start here. They have a variety of PreOwned to choose from and prices to fit every budget! Way to go Gulf Freeway Chevrolet! Way to set the standard!
Good experience good services and customer service
by Tiffany Longardner from Houston texas
October 30, 2018
Came in to get an oil change and I couldn’t figure out where the services department was but Fidel barrientos came and helped me find it he was very nice and respectful. The oil change was very fast and efficient.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
Kelly Redmond was the best sales woman I have ever personally experienced. She was not pushy at all and was willing to test drive every single car until i found the perfect one for me. She is very family friendly and made sure my 1 year old was just as happy as we were!
I had failed to bring my truck in for repairs two weeks in a row and when I finally got an opportunity I took a chance and called them for a last minute appointment and they accommodated my request! The service people were easy to work with and their patience was amazing.
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
They provided me with personalized purchase experience. Their prices are no-haggle but their vehicles are very clean. You deal with the same person start to finish, no hand-offs to different people. Small, family owned operation. Felt good buying a car from these guys.
My experience was pure joy!, Jon Zimmerman was exceptional! He led me through the leasing process so efficiently! His spunky and happy personality was so uplifting and made me feel like I was your dealership’s best customer. Also, he did an outstanding job of showing me all the bells and whistles on my new Acura TLX. I drove away in my new red car with a huge smile on my face, knowing that I had made the right choice—bucket list item checked!!!!!!! And I must add a huge “Thank you” to Balal who patiently worked me and helped me make the right decision. Bravo to Accura!!!! I’ll
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