By far this was the best vehicle purchase I’ve made. The price was right, the financing was negotiated to a much lower rate than originally presented. The staff at this dealership worked hard to get me the best deal on my new car!
All my maintenance service has been performed by Greg LeBlanc Toyota Houma dealership and has always been outstandin. Jackie and Stacy has always kept me up to date on service, recalls, and or options and specials. Great working with them, a full 5 star for theses ladies, Joe with a 2.5 cause he said so. All exceptional personnel and should be recognized for treating the customers like they are first. Good job y’all.
Just had to wait 2hrs for my oil change. I had a 9:30 appt. time even got to dealership a little early. Was told they were running behind so it would take 2hrs. Other then that everything was good . They always go beyond what you need service to help you. My service guy was Nathan Rogers he was super nice and very professional . I usely deal with John Daigle he’s great to deal with .
I was in town for a few days while taking care of family business. While there I had vehicle trouble. I contacted GMC and the representative helping me emailed the local dealerships with my particular needs. That SAME AFTERNOON Phil with Don Bohn Buick GMC Westbank called me. He was sympathetic to my situation, and I truly felt he would do what he could to help. He said he would call me the next day...AND HE DID CALL ME THE NEXT DAY! In a day and time where many businesses’ customer service seems nonexistent at best it was pleasantly surprising that it was the exact opposite at Don Bohn Buick GMC Westbank! Phil took care of everything and had me an appointment with Eric the next day. I was promptly and courteously greeted by a service technician who immediately directed me toward Eric. I was kept updated as to the progress with my vehicle and called as soon as it was completed. I cannot say enough wonderful and positive things about Don Bohn Buick GMC Westbank! I travel and have had reason to visit many dealerships but this one is top notch!! Phil and Eric are true assets to this business!! With that being said - Phil even called me today to thank ME for my business and to ask if everything was ok, to my liking, and to see if I was 100% satisfied. Great customer service above and beyond! I would highly recommend them to anyone in the Metarie, Westbank, New Orleans area (and beyond)! Businesses can sell all day long but great customer service in the repair department is truly what keeps folks returning!
I was greeted promptly and professionally @ 7:00am by Service Manager John D. for my scheduled appointment. Upon greeting John quickly assessed my vehicle issues by asking me a series of questions. After annotating the issues and relinquishing my key John hurriedly transferred my vehicle to the Mechanic Shop. I remained at the location for about 2 hours and was able to charge my cellular at complimentary charge station.
John D. has a warm bubbly spirit which made the experience pleasant. Kudos for John D. Job well done!
I want to thank Lexie Boudreaux for being such a friendly and awesome salesperson she's amazing and she answered all my questions with a smile we really satisfied with the way she handled everything we wanted Love our Silverado and also love golden motors
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