without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
I knew exactly what I wanted when I walked into the dealership, however what I wanted was not common to find! I wanted the Toyota Tacoma in a 6 speed manual in the Qucksand color. However there were none on site or even at any nearby dealerships. Our salesman helped us by contacting the factory and finding out that there were 2 cars set to be built on the assembly line that were slated to be shipped to Virginia. They rerouted it's final destination the Westport. We waited the 3 weeks for it to come in and it actually came in 1 day early! As soon as I saw it, it was love at first sight. Would definitely recommend this dealership over any others in our area.
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
I'm a huge fan of Karl Chevrolet, Steve Karl has sold me a few cars in the past and I just leased with them for the first time. As always, the service and attention to detail is perfect and they handle everything needed to get you into a new car, so professional It's a pleasure doing business with Steve and Karl Chevrolet. -Marc
My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
I recently purchased a used vehicle from Action Automotive. Dave and Chris made the entire process stress free. They are honest, reliable and trustworthy. I would definitely recommend Action Automotive.
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
The other day I stopped by Ingersoll of Pawling to just mention the my tale light was out. I wanted to know which light I should buy to replace it. The staff member I talked with immediately told me they would look at my car, took my keys to the service department, and had them check out my vehicle. I didn't have to wait very long. My car was looked at in a very reasonable time frame, and on top of that, the dealership replaced the bulb at no cost to me. As I was waiting the staff was friendly enough to occupy my time with conversation and coffee. This dealership has top notch employees and service. I would definitely recommend Ingersoll of Pawling for repairs, and much much more!
My third car/truck from Ingersol in 3 years. All Chevy's. Dominick the salesperson was brand new to sales in 2014, selling me my first Silverado on his first day ! His dedication to making the sales experience painless and showing care and concern for the customer is something you don"t find in many new sales people today. He truly went above and beyond for all my purchases. The dealership, family run, is hard to come by these days. Terrific, that's all I can say... reminds me of growing up around cars and dealerships of the past. The Parts and Service Depts. have been equally impressive and helpful for anything I've needed.
Saw the car online, sent an inquiring email. I received an immediate response,very informative. Drove from CT on Sunday to go test drive the car. We were very pleased with the appearance of the dealership , very clean, professional and organized. Everyone who worked with us it was very professional and courteous and pleasant. We purchased the car on Tuesday everything was done for us we drove off the lot with paperwork complete. I didn't have to do anything. I couldn't of asked for a better experience. I would absolutely go back again and recommend my friends to go there as well
Wonderful experience from start to end. Very helpful and knowledgeable. I will definitely purchase another vehicle from this dealership. The sales rep Libby was experienced and great to work with.
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