Laura is a wonderful sales person. She worked very hard to get me in a car i can afford and LOVE! This is my 3rd time buying a vehicle from the Hertrich Family and everyone is wonderful. They make the buying process easy. Hertrich has the best prices around, and Laura will make sure you get all the offered discounts and rebates. If you are in the market for a new or used car or truck I would highly recommend you go to Hertrich Chevrolet in Denton, Md and ask for Laura. She is friendly and professional and will work hard to put you in a vehicle you can afford and you LOVE! The Hertrich family are honest and dependable.
I love my Cruze and especially my wife
by Csi Powell from Lubbock Texas
December 25, 2018
As a family car it's all you need even with a car seat you can seat four very comfortable .we drove it to California and back very nice ride.
The dealership has been fantastic to deal with. I just bought my third vehicle from Laura Hawkins. She has gone above and beyond to provide the information needed when purchasing a new vehicle. I appreciate the way they do business. I will be back!
Car gets great gas milage
by Df3500 from Minerva ohio
December 15, 2018
I needed a car to commute 45 minutes to work, even though I own the "bare model Cruze" (doesn't have all the fancy bells and whistles) it's a great reliable car that gets bout 34 mpg for me.
Had a great experience. I didn't feel hassled to get anything other than what i wanted. Laura Hawkins was great at keeping in touch with me regarding information about the vehicle i was looking into , and answering any questions i had regarding the buying process.
Nice looking Car
by Diginc from corona CA
December 4, 2018
The Cruze is a very dependable car. Very Good on gas interior has a nice look to it. The Cruze has helpful safety features .
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
Jordan is a personable and honest salesman who I would return to in a moment next time I need a car. Great experience overall. Always a little pressure from sales manager and closing to buy into every little thing they offer, but nothing you can't say "no" to if it's not for you.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
This was a great experience. The team was thorough, well mannered, explained all aspects and made sure the work was completed on time. Great team to work with and very accommodating to my needs.
Fun little car
by Chrisseese from Dahlonega Ga
December 3, 2018
This was definitely a fun car to own. It was the LT RS and was fully loaded. Gas mileage was great. For a small car it had a lot of interior room. Easily able to fit 4 adults. The only reason I sold it was that I moved on to my dream car, a Camaro.
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
Nicest car I ever owned
by Dvpool45 from Las Vegas
November 29, 2018
This car has plenty of legroom a very spacious trunk I bought the premier edition which came loaded the only thing I don’t like is the auto stop and stop feature which shuts motor off and restarts and stop light when you take foot off brake other than that a good reliable car good on gas
Thought we would give i.g. Burton a try. They had the car we wanted & the price we could afford. Chris was outstanding, low key. I didn't feel like he was hounding me. He made the car buying process simple and easy. I would/will recommend i.g. Burton to anyone wanting a car, and Chris in particular.
Built very cheap
by Disappointedcustomer from Sundridge
January 3, 2019
This cat cannot handle a canadian winter what so ever...almost everything in the interior broke from the cold. We were very disappointed in this car for many different reasons. After owning it for over 1 year I just want to get rid of it. I've never had such a horrible veichle! I would trade it in immediately if everything on it wasn't broken already.
Repair work diesel emissions recall warranty works
by Moses from Upper Marlboro
November 7, 2018
Warranty recall they had me fill out unnecessary paperwork in order to get it done when I called VW emissions they said the dealership should know how to get it done Pohanka didn’t Fitzgerald did tremendous first impression Frank knows his stuff in and out in one day no hassles all my service work will be done there and my next VW purchase will be there
Commuting in comfort with low cost of ownership
by Rocket Engineer from Orlando, FL
January 1, 2019
I am the original owner of a loaded 2013 Chev Cruze Eco with every option except the sun roof and factory navigation. This vehicle has almost 80,000 miles. With the exception of a few recalls, this vehicle has never been down , and it is driven everyday to work with round trip of 74 miles for almost six years. It is quieter than a Toyota Corolla. My mileage is 35 mpg which is mostly highway at 65 mph. The car remains attractive to me.
Great customer service. Brought my first Cadillac and glad I got it from here. Perfect! Love the car! I would recommend this dealership to any and everyone looking for a new car.
I love this car.
by Terryjack from phoenix,az
December 14, 2018
I have owned and soldChevrolets as a proessional and this is one of the best products that Chevrolet has made. I use the car for all of my family's transportation needs.It is the best chevy I have owned.
Salesperson asked about our requirements and preferences, offered us possible cars, and let us decide without pressure. All persons at the dealership were quite friendly.
Very comfortable car.
by RAM from Farmington CT
November 27, 2018
This car meets my needs. It has alot of room for a small vehicle. Suites all my needs at this time. I will have for a long time.
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