I've played the car buying many time in my like and I do appreciate the professionalism I found with Mike Boner and UAC. I was not pressured and felt Mike did have my interests at heart. Vehicle was clean and as advertised. How often do you hear take your time and check around before you buy, from a dealer? Nice!
We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!
Brian Harris is the best place to buy a vehicle from they are friendly and work their butts off to getbyou the best deal. They go above and beyond to get you into a new car or truck. I recommend them to everyone I know that is looking to buy.
Service good.... issues with sales tactics for further repairs recommended. Dramatic, making it sound more urgent than needed. She came out and said my rear brakes were at 2mm or what ever, mentioned soon would be metal on metal and did i want to schedule...at that point i interupted and asked why this wasnt mentioned in July when i had my car serviced, tires rotated, and free inspection. The last time my brakes were mentioned was a couple years ago when they were at 4. (At that time it was recommended i start thinking about replacing them).. she and greg dug through my file and had no answer to my question. I then said i have to drive to CA the next week, and Greg said oh you will make it there... so i asked why the girl made it sound so urgent? Again no answer.
As always, we are treated with respect. Our questions are answered. We are made aware of what needs done and why. The staff are very competent, friendly, and courteous to us and, by our observation, to each other. It appears to be a good workplace environment.
See the above title. Good experience. Personable staff. Would definitely purchase again. Good cars, environment and atmosphere. Staff willing to go the extra mile. Our salesman Allan even came in on his day off Black Friday and worked a deal for us.
Great Experience only a little over an hour from Seattle
by PJF from DealerRater.com
November 28, 2018
Just had one of my best car buying experiences working with Colby and Holly! Thank you for your level of professionalism and care. Love my new truck!
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