I will be doing a lot of traveling soon and needed something dependable, with a warranty and that get good gas mileage. I was upside down in my trade in and have very little time to play the sit in a salesman's office game. I originally contacted a Hyundai dealer in Pensacola who I had bought from before and obtained an out the door price in an Accent SE. I was sure Hampton would be more expensive, but I contacted them anyway, ready to go to Pensacola. I was wrong! I was put in touch with Paul Surmiak and brokered the entire deal via text. The first time I met Paul in person was when I went to sign the papers and pick up my car. Not only did I get a better price, I got the better price in an Accent SEL! I got the next trim level up and went out the door $1500 less than Pensacola! I highly recommend Paul Surmiak and Hampton Hyundai, they restored my faith in Fort Walton Beach dealerships!
I recently purchased a Nissan from Tom Jones and was floored by the easiness and knowledge of credit challenged people. He made my transaction a done deal. I went to several other dealers , but their salespeople were like robots. Very cold and scripted. I will continue my future car shopping with mr. JONES. I purchased my car and was in and out less than an hour. Fwb autobrokers is a reminder of how deals used to he made. A+ all the way!
We recently bought a car from Skip at Fort Walton Beach Auto Brokers for our daughter. We had been to every car lot between Niceville and Destin and were either disappointed with either the selections, or lack thereof, and/or the professionalism of the staff, or lack thereof. The moment Skip came out to introduce himself, I knew were buying a car from him, Whether we could find one on the lot or not. As luck turned out, We did find a couple of options and Skip worked with us so we could take them for a used car check up. They both had some minor things such as rear light replacement, tightening of bolts...nothing major and Skip from day 1 was honest and upfront about all of that and took care of it all! He even got a cigarette burn in the drivers seat fixed. He wanted to make sure the car was perfect for us before we drove it off the lot. Skip communicated the status of everything with us frequently and even called a couple of days after the purchase to see if our daughter had any questions about the car and make sure she was happy with purchase and it was running good for her. His professionalism, integrity, and honesty are above reproach. It was the best car buying experience! I will never buy a used car anywhere else and neither should you!
This was my first oil change for my new car. This was my 7500 vehicle oil change. The only thing that was odd about this experience was that my next oil change was set at 12000 miles or when the oil life reaches twenty percent. I haven't had time to talk to the service department about the short interval oil change. Btw, I own a 1997 Ford Explorer with 197000 miles on it and the oil change interval on that thing is one year or 15000 miles because I use Mobil 1 high mileage synthetic oil for that vehicle. Overall the experience was great. I just wish dealerships that sell American brand vehicles would start to provide some courtesy services like washing your vehicle prior to returning it to you after a service. Every time I take my wife's 2011 Volvo into a dealership they wash the exterior and vacuum the floor. I would be willing to wait an extra thirty minutes to get my car back cleaned and washed since I bought it at this dealership and I didn't just by a $25K car.
Loved the service, attention and quality of expere
by Sahwna from Milton
July 6, 2018
Friendly, calm environment with staff having positive attitude who are informative of the buying process. Personable staff, making you feel great about a huge investment. Thank you Tim for being the one to sell!
Mr Tim Spears was right on time! He was professional and very through in explaining my new truck features. Will was pleasant very personable. Overall awesome group of people. I drove over 2 hours just to deal with this dealership because of the communication they provided while I was working this week. Mr Jim was quick in providing all the answers to my questions- love love my new Silverado
I e mailed regarding the price of a car i saw online. She got back to me with all my questions. I didn't want the color she had to offer. She understood and said perhaps others would come along in another color.
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