Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
by Arklatex from Bossier
January 12, 2019
The car resides extremely smooth. I have great control over it. The mirrors on the side cover ample amounts of the outside. The assist back up is something to get used to.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
by Deedee22 from Salecreek tn
January 1, 2019
This car was what I need,It is good on gas.It has plenty of leg room.It's a comfortable vehicle. A good car and it was a reasonable price.our salesman was very nice and he loved to talk.
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
by Erika from Killeen, TX
November 29, 2018
Chevy Cruze 2011 - starting September 2017 , new cylinder block $ 800, new radiator $600, new turbo $1510.77, new ignition cord $375.47, new intake manifold $541.07, new water pump - part $94.75, new thermostat housing, new cam actuator and camshaft cover $371.25. If you take all those charges and parts you will find I just about rebuild my engine. The Cruze has approx. 130000 miles on it and was at time of starting with the problems only a little over 6 years old. The Car is always maintained by a Chevrolet Dealer. I been driving Chevrolet for many years, the first one was a 79 Chevrolet Malibu and I drove him for over 9 years, in Germany, Colorado US and Texas US and had less problems and repair costs this with this Chevy Cruze
I spoke with Dakota after calling to get a car. He was immediately friendly and helpful. He went above and beyond to make my visit as stress free as possible! I do not feel like they took advantage of me and the sale price was fair for the new vehicle I purchased. The lady at the reception desk was very nice and she kept my 3 year old busy so I could focus on my paperwork. I would recommend anyone looking for a new car to call Dakota!
I love my Cruze and especially my wife
by Csi Powell from Lubbock Texas
December 25, 2018
As a family car it's all you need even with a car seat you can seat four very comfortable .we drove it to California and back very nice ride.
i went in and felt so welcomed and they instantly helped me, i finally got my first car, i recommend this dealership! they sure are a friendly place.
Built very cheap
by Disappointedcustomer from Sundridge
January 3, 2019
This cat cannot handle a canadian winter what so ever...almost everything in the interior broke from the cold. We were very disappointed in this car for many different reasons. After owning it for over 1 year I just want to get rid of it. I've never had such a horrible veichle! I would trade it in immediately if everything on it wasn't broken already.
Very soon after I sent an inquiry on Cars.com Jason sent a personalized video of the car. We were able to meet with Jason a couple of days later and purchased the car. I would highly recommend this dealership and especially Jason Alt.
not a good car
by mrchris409 from dexter,mo
January 12, 2019
good for gas mileage thats about it. transmission is iffy. the engine is loud... barely any power even with the tubro. extremely cramped on the inside. not good for anything except gas mileage.
I had a very good experience here. This was my first time buying a car from a dealer and I was very pleased. Adam Leykauf was my salesman. He was great!!! I will definitely buy here and from him again!!!
Great car !
by Alyssa from Bloomington,in
December 8, 2018
This car meets all of my needs. It is great on gas mileage and drives smoothly. I love the interior design and blue tooth accessibility.
Great, friendly staff. Everyone was polite, helpfull. Terrific price on the car I wanted. Service area was so clean. They really made the customer comfortable.
Nicest car I ever owned
by Dvpool45 from Las Vegas
November 29, 2018
This car has plenty of legroom a very spacious trunk I bought the premier edition which came loaded the only thing I don’t like is the auto stop and stop feature which shuts motor off and restarts and stop light when you take foot off brake other than that a good reliable car good on gas
Stacey was very efficient and helpful. I had some slight areas of paint off of my car and she polished one of the areas and ordered me a pen for the others to improve the appearance of my car.
Great car for a great price
by ScottyB's Cruze from BRADENTON
November 18, 2018
I bought the Cruze used with under 10,000 miles on it for under $14,000. It drives great, I average 38MPG between city/highway, and the touch screen and connectivity is fantastic. The touch screen allows you to use Maps, Iheart, pandora and more to stream your music and display navigation. he 4 cylinder turbo does not seem underwhelming and it is smooth running. The auto shut off at traffic lights can be eliminated at stops by putting the car in manual mode till the light changes. Seats are comfortable, cabin materials are nice and have a quality feel to them. Overall a great ride for the money.
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
Nice looking Car
by Diginc from corona CA
December 4, 2018
The Cruze is a very dependable car. Very Good on gas interior has a nice look to it. The Cruze has helpful safety features .
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
Fun little car
by Chrisseese from Dahlonega Ga
December 3, 2018
This was definitely a fun car to own. It was the LT RS and was fully loaded. Gas mileage was great. For a small car it had a lot of interior room. Easily able to fit 4 adults. The only reason I sold it was that I moved on to my dream car, a Camaro.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
I AM A CAR PRO READ THIS REVIEW
by CarExpert1 from Humboldt Iowa
January 9, 2019
I’ve driven this car for 87k miles and I’m the original owner. Comfort is ok. It’s a Chevy not your grandmas buick. But for a small car it rides decent. Interior design lacks storage space. You sit too high, the center console needs to be bigger. Performance. My car has a 1.4l turbocharged engine. Now it’ll do 0-60 in about 10 seconds, it’s not a racing car. But it’ll get up and go decently fast up until you hit 45mpg because it doesn’t have a lot of torque but hey it’s a cheap car. Gas mileage is great! If I’m going 60mph I get 38-43mpg if I’m doing 75mpg I get 32-35mpg. The handling is amazing winter driving was no problem just use common sense. This car is a GREAT bang for your buck. You get great fuel economy a stylish design a nice sporty side. Now reliability. I live in northern Iowa. It was -23 degrees actual temp. It remote started perfectly fine outside no garage. I’ve driven 87k miles with no engine issues I get it serviced regularly and please run synthetic oil don’t be stupid. All the electrical works perfect the car shifts smooth. It is a good car for the price
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
My experience was wonderful! Jeremy made the finance process a breeze and Kody was a great salesman answered all my questions and concerns! I highly recommend buying a car from Kelly automotive
Overall good car. Some kinks to work on.
by txcowgirl2404 from Austin, TX
November 13, 2018
I got this car new in 2011. This was the year Chevy released the Cruze, so there may have been some issues that they worked out in the newer versions. But I had a ton of recalls for the 2011. I really like the interior of the car. It's comfortable and great for commuting. Performance- it's pretty slow. Has no pick up. I live in Austin (Hill Country) and it could barely go up the hills. It doesn't have much fancy stuff. I have an LT and it doesn't even have Cruise control (which is ironic with the name Cruze)
Was a very easy process. And they did the very best to get me the nest deal my new car. Very friendly place 5 star
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
by Davis, Amy Lee/Eddie Davis from Fort Wayne ,Indiana
June 5, 2018
I always drive from fort wayne, just because this place is great. They are always nice and always have great service.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
I love my Chevy Cruze
by Bess from Clay Center, KS
January 7, 2019
This is the first time I have owned a vehicle with a backup camera. I love that feature. Plus, I think it is a great looking car.
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Car gets great gas milage
by Df3500 from Minerva ohio
December 15, 2018
I needed a car to commute 45 minutes to work, even though I own the "bare model Cruze" (doesn't have all the fancy bells and whistles) it's a great reliable car that gets bout 34 mpg for me.
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