Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
by Saints fan from Thibodaux,la
January 3, 2019
Car met initial family purchase the car now. Engine power train problem began at 57,000 miles/6 year 2 months. horrible. Senior citizen driver. No other option.
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
by Shawnr from toronto
December 5, 2018
It’s perfect size, love the technology, sunroof, fuel efficient and outright cost was good, can’t complain, I’m enjoying it very much right now, perfect fit for me and what I needed
Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.
Great car for a great price
by ScottyB's Cruze from BRADENTON
November 18, 2018
I bought the Cruze used with under 10,000 miles on it for under $14,000. It drives great, I average 38MPG between city/highway, and the touch screen and connectivity is fantastic. The touch screen allows you to use Maps, Iheart, pandora and more to stream your music and display navigation. he 4 cylinder turbo does not seem underwhelming and it is smooth running. The auto shut off at traffic lights can be eliminated at stops by putting the car in manual mode till the light changes. Seats are comfortable, cabin materials are nice and have a quality feel to them. Overall a great ride for the money.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Nice looking Car
by Diginc from corona CA
December 4, 2018
The Cruze is a very dependable car. Very Good on gas interior has a nice look to it. The Cruze has helpful safety features .
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fun little car
by Chrisseese from Dahlonega Ga
December 3, 2018
This was definitely a fun car to own. It was the LT RS and was fully loaded. Gas mileage was great. For a small car it had a lot of interior room. Easily able to fit 4 adults. The only reason I sold it was that I moved on to my dream car, a Camaro.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Nicest car I ever owned
by Dvpool45 from Las Vegas
November 29, 2018
This car has plenty of legroom a very spacious trunk I bought the premier edition which came loaded the only thing I don’t like is the auto stop and stop feature which shuts motor off and restarts and stop light when you take foot off brake other than that a good reliable car good on gas
What a great place to get a car. They really have great people working there. They are so friendly and helpful and the place was so clean. They really take pride in their work. Plus Tommy Boston stay late to help make sure we were comfortable with the new car. He will always have our business.
2017 Cruze Hatchback
by Rll from Lake Providence, La
November 5, 2018
Great car. Some of the problems the previous model had has been taken care of on this one. I have had zero problems. Only time it has ever gone to the shop was the 3 free oil changes.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Very comfortable car.
by RAM from Farmington CT
November 27, 2018
This car meets my needs. It has alot of room for a small vehicle. Suites all my needs at this time. I will have for a long time.
Very helpful staff and were very honest/up front upon purchasing my vehicle. Larry and Ron helped me with my purchase of Kia Optima. They also reviewed the carfax before purchasing the vehicle.
Overall good car. Some kinks to work on.
by txcowgirl2404 from Austin, TX
November 13, 2018
I got this car new in 2011. This was the year Chevy released the Cruze, so there may have been some issues that they worked out in the newer versions. But I had a ton of recalls for the 2011. I really like the interior of the car. It's comfortable and great for commuting. Performance- it's pretty slow. Has no pick up. I live in Austin (Hill Country) and it could barely go up the hills. It doesn't have much fancy stuff. I have an LT and it doesn't even have Cruise control (which is ironic with the name Cruze)
I recommend the Mazda product and Sales rep, Elijah Taylor, great and great. Ben M in finance ruined the whole experience because he threw a tantrum when I did not wish to hear and or purchase extended warranty product. To the point of demanding why I would not listen to his whole sales pitch and confronting my spouse as to why she would not say anything. He has issues but I am choosing to give Elijah the 5 stars he deserves. The other guy is creepy and should never be left alone with customers.
by Nancy from Sandusky
January 5, 2019
The one problem I'm having with the car is,there is 1 bang I hear at take off every day. The mechanic couldn't find anything wrong. I'm taking the car back and leaving it overnight. It only happens when the car is cooled down.
Josh Edwards was great. We discussed my wants and need and he adjusted. Josh made sure i was comfortable with my purchase and that was important.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
I wish we had went here first - would have gotten about 3 hours of our life back. No BS, No hassle, no back and forth with the mysterious negotiator in the back room - this place was great! Ask for Johnny V - straight shooter, you will not be disappointed.
Just purchased, but pleased so far...
by Bill-in-PA from Jersey Shore, PA
November 13, 2018
I found a new leftover 2017 cruze hatchback for great deal at a dealership not too far from my hometown. $9K off list price, no hassles or gimmicks. I was pleasantly surprised with the quiet ride and overall nice features of the car. It is an LT model with the sun and sound package and tech package. The big thing is the wife wanted heated seats, and 40 mpg... the Cruze delivered both.
So far, the car has been a good purchase. If it holds up as well as my 2002 Suburban with 210K miles on it, I will be very pleased.
If time allows, I will edit my review once we have owned it for a while.
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
Car gets great gas milage
by Df3500 from Minerva ohio
December 15, 2018
I needed a car to commute 45 minutes to work, even though I own the "bare model Cruze" (doesn't have all the fancy bells and whistles) it's a great reliable car that gets bout 34 mpg for me.
In the early stages of car shopping for a family-friendly SUV, we stopped by City Auto in Murfreesboro, TN while out there running errands. We were not there anticipating to purchase a vehicle that day. However, things changed.
Steven Ray, the salesman, was the first to greet us. He was not pushy, annoying, or anything like your stereotypical salesman would be in your head. He asked questions and let us talk more than he talked. He was very personable and made our experience outstanding. He provided a thorough answer to ever y question we had. If he didn't know, he made a quick phone call to get the answer we needed. He insisted a test drive in a few different models, just to get an idea of what we were looking for - even though we made it clear we weren't looking to purchase that day. (... I guess that's how they get you)
He walked us through what to expect in the buying process. Gave us little hints to get better pricing and APR.
After the sale, he called us numerous times to ensure that we were happy. A few days after the sale, a few weeks later, then a month or two down the road.
Highly recommend City Auto and especially Steven Ray.
Built very cheap
by Disappointedcustomer from Sundridge
January 3, 2019
This cat cannot handle a canadian winter what so ever...almost everything in the interior broke from the cold. We were very disappointed in this car for many different reasons. After owning it for over 1 year I just want to get rid of it. I've never had such a horrible veichle! I would trade it in immediately if everything on it wasn't broken already.
This was a great experience. Salesman was awesome. He worked with me and made sure I was completely satisfied. I would buy another car from them with no hesitation.
by Erika from Killeen, TX
November 29, 2018
Chevy Cruze 2011 - starting September 2017 , new cylinder block $ 800, new radiator $600, new turbo $1510.77, new ignition cord $375.47, new intake manifold $541.07, new water pump - part $94.75, new thermostat housing, new cam actuator and camshaft cover $371.25. If you take all those charges and parts you will find I just about rebuild my engine. The Cruze has approx. 130000 miles on it and was at time of starting with the problems only a little over 6 years old. The Car is always maintained by a Chevrolet Dealer. I been driving Chevrolet for many years, the first one was a 79 Chevrolet Malibu and I drove him for over 9 years, in Germany, Colorado US and Texas US and had less problems and repair costs this with this Chevy Cruze
Very nice waiting area, where I felt comfortable and I trust them to do the work right. Highly recommend Kia of Murfreesboro. The purchase was easy, as well. Very professional staff.
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
it was one the best car buying experience I've ever had. highly recommended. whole team is just great from Sales to service , if u don't have time to shop around u better go to Auto collection of Murfreesboro cause they save u a lot of time and money .
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
not a good car
by mrchris409 from dexter,mo
January 12, 2019
good for gas mileage thats about it. transmission is iffy. the engine is loud... barely any power even with the tubro. extremely cramped on the inside. not good for anything except gas mileage.
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