I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
I bought my 2000 Tundra new in August 1999. Keep it in tip top shape always. Had emergency 11-15-2018/Monday after starting Tundra. Running rough & engine check light came on. I had to take my Wife to an appointment at UT Southwestern Hospital in Dallas, Tx for followup on a recent surgery. I called Justin Ryan, Service Mgr at Pat Lobb Toyota in McKinney, Tx. Justin gave me a loaner vehicle at no cost while my Tundra was being repaired by my always go to Senior Certified Master Tech, Jeff Colefield. The #2 Cylinder Coil (8 Cylinder Engine) had malfunctioned and needed replacing. These 2 people who I always depend on when any of my vehicles need repairing, came to my rescue in this emergency situation. It was a great stress relief knowing I could depend on them to meet my vehicle repair needs. Thanks so much Justin Ryan & Jeff Colefield
So I am a full-time college student that needed to find a new car after the last car I had broke down. Ralph "Goose" Partida sat down with me, reviewed my options, and with everything said and done managed to put me in a 2013 Malibu with a GREAT low payment! Overall, Ralph and everyone at Hertz Richardson treated me very well and I will definitely be returning if I ever need a car, or if anyone I know needs a car!! Great place, great service, and if they can work with me, they will definitely work with you!!
We were searching for a good used car for our 16 yr old. This place offers quality used cars at affordable prices. Low mileage too. Staff was very friendly. Goose was great to work with. Thanks for making this process easy for us.
Found the perfect used car for our 16 yr old new driver. Goose was great to work with, nice facility and kind staff. They carry a nice selection of quality gently used clean cars with low mileage. Will definitely recommend to our friends and family. Thanks for helping us with this process. This was the fastest car buying experience we have had.
Blair does not stand by the vehicle he sold me. The transmission needed repairing, and he said everything else was fine. I've had check engine light after check engine light. Failed sensors. The transmission after his friend's rebuild shifts like crap. Tried to get help under his 6 month guarantee on the transmission, but he told me not to contact his friend. He did everything he could to prevent me signing up for additional warranties. When I contact him for help he says it's an as-is sale and i'm SOL outta luck.
My husband and I went into Jupiter Chevrolet to look for a vehicle, Santos helped us with a great customer service, the first thing he asked us what our needs were, and gave us different options to choose, He explains everything in detail and he was making sure we were happy with our election, we will definitely go with him whenever we re ready to buy another vehicle.
I arrived at Jupiter Chevrolet trying to purchase a car I was soon greeted by Santos. He was very helpful with the purchase of my vehicle. I would recommend him to everyone who is in the market to purchase a car. I will definitely go with him when I’m ready to buy another vehicle.
We dealt with Danny and everything went smoothly. Went in late on a Thursday night to start the process. He really took the time to understand our needs and current position. Went back on Saturday to finish the search and find our vehicle. Not only were we able to get out of our lease on a small car but got into the SUV we needed for our growing family. Ended working out a deal on a 2nd car as well so we drove off the lot with 2 new cars. Typical wait while we finalized paperwork but didn't feel cheated or swindled or limited on what we were looking at.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.