Stanley Chevrolet Service Department is very helpful and know what they are doing. I feel great and comfortable with them all. I highly recommend Stanley Chevrolet GMC Buick in Batesville for all your service and sales needs.
I was looking to get into a cheaper payment and be able to have room for car seats. Jeremy and Courtney helped me and found a journey and I even picked the color and features. They were great on getting what I "thought" I wanted. The next day I let Jeremy know that I was not happy with the car due to it was too small and missing features that I didn't think about before. Two days after that, Friday, I let him know again how extremely UNHAPPY I was with this car and that I wanted back in a truck. I was told that there was not anything that could be done and I would need to drive it for a year or so and then trade it in. Saturday, I spoke with Courtney and told him I wanted a truck and that my daughter could trade her car in for the journey and I was aware that my payments would not be as low as we got them. On Monday, I was told that nothing could be done until the title work is done, which is 2 more weeks. So then, I will have been miserable in this car for 3 weeks, putting miles on it and lowering the value of what they can give me as trade. I do not feel that they have done all that can be done, especially for a loyal customer, as myself. This is the 4th purchase that I have made from this dealership and it is probably the final purchase my family will make there! I already have another dealership working on getting me in a truck and my daughter in the journey. It's a shame that Stanley Dodge could not make sure I was 100% satisfied after the sale! I do not recommend a dodge journey for anyone with car seats!!
I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.
K Town put an end to my car shopping night mare. He helped us so we can buy a car and start building our credit. My girl is so happy. I recommend K Town for you to get your next car or truck. Sarge made it happen!!!!
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
The salesman, Mr. Micheal Williams was excellent in finding what I wanted in a Used Subaru. He was very patient and was able to find what I was looking for. He over did himself by looking up items, bringing cars for me to try, explaining the details of the car and what it had to offer. I came back twice to him to know that he would find what I was looking for. The only negative experience with the dealership was when the managers would talk down to him, for something he didn't do. Otherwise they did work with me with their prices and wanted to make sure I was pleased.
I went in looking for a used car because i figured out what my payment would be and I wanted to stay around that at a certain price point. Love the freebees of owning a new car just knew i wanted to stay at a certain payment. Met Rich, "Richie Rich" they call him and he took his time listened to me and made a plan to show me exactly what I wanted in the price range i wanted , and then asked to show me something else, he showed me a new car he could get me in the price i wanted payment wise! I never would have thought I could drive new! He is fantastic!
If you are in the market for a used car at a great price, make this place your first stop. For me, the price of the car was not the reason I purchase a car here, it was the fact that the mileage was low and the car still carries some of the factory powertrain warranty. Aside from a few minor cosmetic chips and scratches, which I buffed out easily, the car looks brand new. Another plus is the fact that Hertz does a great job if maintaining their fleet, so you know that machanically the cars they sell are road ready.
My 2013 Chevy traverse had lots of problems...something mount steering wheel and some other stuff. I had a friend visiting me that he was the one who encourage me to take the car to the dealer to check some noises my car was making, If my friend didnt come and hear those noises I would never find out something was wrong with my car. I only take my car for oil change and tire rotation, I think in service they need to check deeply and let the owner know something is wrong... because thanks God everything went to my guarantee which will expire soon. Anyway they fix my car in one day! told me they have all the parts etc.... I hope theyre not old or used parts hope theyre new!! so my vehicle will last more.
Mr. C. Brown was an exceptional salesman. He was patient and not pushy. He showed me what was available and then let me take my time in choosing what I was interested in.
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