Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
The vehicle I purchased was in exceptional condition. I looked at many at other dealers before I purchased. Price was very fair and the price I was offered for my trade was the highest I had been offered anywhere.
I asked if 2016 Sonata price was firmed and if they had any lots closer to Henryetta but just got a generic response nothing of what I asked they seem to have descent ads just never could find out much by email etc. If prices could been confirmed they seem like a good option for this area just could of been better contact and responses to email vs. a generic response of why to buy from them.
Couldn???t have been more pleased with dealership and with Brian Starkey, the salesman. Brian was very knowledgeable and courteous and went the extra mile for me in finding the right vehicle for me. I???m pretty hard to please but Brian made the process easy. He even took my calls on his day off to find me the right vehicle. Good person good salesman
Chance was very helpful throughout the entire process. He kept me at ease and comfortable. Made sure I was ok with everything and helped me understand everything deeper. It was a hard and big leap for me and I???m glad I decided to come here for it.
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