Outstanding, Customer Service. Was a very easy process. My Sales agent Ron Johnson was super helpful and understood what I was looking for. Ron went out of his way to make sure I was completely satisfied.
Ryan at Manhattan Motors is awesome! We texted about the truck I was interested in and he told me exactly what I needed to know about it and I never got that pressured feeling that I had been getting from other dealers in the area. He was willing to work out a fair price with me, paperwork took less then 30 minutes, and we drove away with our truck in less then an hour. He has some books and toys for the kiddos which kept my little one occupied and even when she acted up a little bit he didn't mind at all. Such a great experience! You can't get this experience at a big name dealer, shop local! It's worth it.
Eric Altwegg was ready with all of my needs prior to my appointment. was very courteous and kind and took care of all my needs and questions. All paper work was completed in a timely manner and well explained.
Willie Thomas at Flint Hills Auto made the purchasing process a breeze and very much enjoyable. He listened to what I was looking for and presented me with various options that fit my budget and my lifestyle. I couldn't have asked for a more pleasurable truck buying experience. If he is any representation of what it's like working with the team at Flint Hills Auto, I'm actually looking forward to when my wife needs a new vehicle.
You can't teach a salesman to be great; you just KNOW he is!
by Kate from DealerRater.com
December 3, 2018
With all the used car lots on so many different sites, it seemed like a dauntless task to narrow my search for "that perfect car". But after continually being drawn to a particular car, I finally gave Hunter a call. It could have gone either way; buy a used car now or hold off until after the holidays. I think it was Hunter's personality that swung me to him. He wasn't the least bit pushy, no subtle threats like "do something now, it could be gone tomorrow". Nope, Hunter just kicked back in his chair and answered the phone every time I had another question. Pretty soon I had him calling and emailing with my credit union, and behold! Last night my son and I made the hour and fifteen minute trip to Abilene so I could complete the deal. Shoot, they even filled the gas tank for me! Slight problem came up about keyless entry and that's when Hunter slipped on his "Super Hero Cape" and in a flash, problem solved. Thanks Hunter, you'll be an easy referral to make whenever I have someone asking me where I bought my awesome car!
My lease was about up on my Buick Encore and I visited with Eric options for either purchasing or getting into a new lease. He helped me with both options, with me ultimately going into a new lease. Eric worked above and beyond to get me some extra incentives to go with the lease that I am in now, and has always been great to work with in the past. We have purchased/leased several vehicles from Holm Automotive and have always been satifisfied. When it came time to do the paperwork, JR was extremely helpful and always very friendly.
I called and spoke with Greg and he helped me put my mind at ease with getting tires before my travels. He made the process very easy!!
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