Dee was an excellent sales lady. She went above and beyond helpful when we were looking for a used Lacrosse! I give her a 5! Although we did not purchase from you, it wasn't because of her...It was because of the fellow who looked at our used car for trade in. He did not ask us anything about it and did not know about the car. He gave us a low ball figure without so much as acknowledging our presence or even giving us eye contact. The KBB he gave us was for a poor condition vehicle. We ended up selling it for triple what he said it was worth. When he gave the low figure I knew he did not know the model. He needs to work on getting more information before giving a number that was outrageously low. On a positive note, you've got an excellent sales lady with Dee and I would've loved buying a car from her!
The staff was very friendly and willing to stay late to allow us time to purchase a truck. We knew which one we wanted but my husband's work schedule didn't allow us to be there to purchase the vehicle during their "open" hours. Ed and the office staff stayed late for us. They helped us through the process very quickly! We were in and out in 40 minutes! And they were willing to work with us on the price. Best car buying experience we have had...EVER!
She shopped around the whole state of Michigan and we thought we found a great deal in southern Michigan. Turns out the guy was selling us a vehicle that didn't even exist. We were referred to Rich Pintrick at Classic Chevy in Lake City and wow what a great price and all around deal. We were treated like family right from the start and we walked away with a better truck than we expected at a cheaper price. Awesome!
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