I came in originally looking for a new impala. But I ran into Frank wolf the salesman and he got me a great deal on this new Silverado. I will be sending everyone who I know in the market for a vehicle to buy from Frank
This was my first time buying a brand new car. I felt at home as soon as walked into the showroom. Everyone that I talked to was friendly and helpful. The final process of buying the vehicle was organized and straightforward. They found the best price for me within the price range I had given them. I look forward to buying another vehicle from them.
My old car died. They did what they could for a trade in. Gave me more than the Ford dealership would do. They were easy to work with on the purchase. There was one small issue after I purchased the vehicle and they helped me figure out what the problem was even though they had no legal obligation to look into it. No issues with the car once we figured out that minor interior noise issue. I would recommend checking out their lot before going to a full service dealership. You can tell they love the car business.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
The service rep was genuinely friendly, and the service was completed within the estimated time-frame. I was completely satisfied with the experience, and plan to have this dealership service my car in the future.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
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