Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Quentin was outstanding. He listen to us and our needs. Very professional, knowledgeable and courteous. We would recommend Blade's Chevrolet without a doubt. All the people that helped us were great from service to sales and sales support Thank you Blade Chevrolet John and Debbie Hill
We purchased a new truck and dump kit from Blade for our business. The initial experience was great, Quentin and everyone else there was super friendly and helpful. As happens when you buy many trucks for a business this time we got a brand new lemon - the motor blew the next day. Of course we were frustrated but Quentin and his team worked quickly to get us a loaner that we could actually use for the purpose we needed. The service department got the entire engine replaced (under warranty of course) within a couple weeks. They turned what could have been a very bad experience into something bearable with great customer service the entire time. It is easy to be pleasant and friendly when everything goes great but when you have problems and the service remains excellent that is a true sign of what Blade and their staff offer. Thanks!
My wife and I decided to look closer at a few of the Jeep Wrangler models that I had reviewed on line. It was late afternoon by the time we arrived to the lot, and the sales staff afforded us time to check out the Jeeps in inventory, and kick the tires before presenting any sales pitch. Sarah helped answer any further questions we had on our choice during the test drive, and we started on the paperwork. Our trade in was dealt with fairly and Leslie and I both felt that the car buying experience at Blade Chevrolet was a good one. Jacob in financing worked to get us a good rate on the financing, and the small items still needed for the vehicle were handled easily. I have stopped by after the sale, and each time have been greeted cordially and made to feel at home at the dealership. The staff there has a good attitude about sales, and it shows that they care about their customer base to continue future sales and referrals, Great experience, I would strongly recommend this dealership, and have been checking their inventory on line to generate interest for friends and family for that right vehicle.
I just purchased a vehicle from their used car center. It took three trips from Seattle, numerous texts, and some tough conversations, but I finally got a deal with which I felt comfortable. If you are looking for the traditional used car buying experience, come to Marysville Ford, but get ready to haggle!
So far they have been the most helpful in my search for a manual shift light vehicle like the spark or a ear new Yaris to tow behind my motorhome. Will likely purchase in December. Looking for a spark LT manual transmission with gray exterior.
Go see Brandon Bakemeyer!! He was awesome to work with. He was knowledgable, patient, and very much a great person to hang out with. Buying a car can be a horrible experience, and Brandon made it enjoyable! Please go see him for all of your future needs New and Used! You will not be dissatisfied or disappointed!
I have been actively looking for the right car for months. I found the perfect car online at cars.com and contacted the dealership, being roy robinson. I was contacted immediately by an agent of Rick Berg. Rick has been amazing through this whole process. During our conversation he demonstrated why this dealership would be worth my 2 hour drive, and sure he was right. He constantly followed up on us which re built my confidence instead of getting cold feet. I was unsure if I should make the commitment, and he finally convinced me to make the drive. We drove all the way up to this location and immediately was greeted by several sales associates. It was reassuring seeing everyone so happy and ready for a professional business. Every single associate was on the phone calling customers. Rick showed us the vehicle and really established the value within the vehicle. When it came time for numbers the managers and Rick did whatever they could to make me a happy customer and confirm our business. This has been a great dealership and truly was ready for business yet ready to make a happy customer.
Kelly Adams and Bev Cain made our experience very positive. The last time were were car shopping was when we bought the PT Cruiser that we traded in. We left without some of the items from the PT and a quick call to Kelly was all it took. When we returned with our cashier's check the items were in a bag waiting for us. We only received one key and one valet key. But once again a quick call to Kelly and our key will be waiting for us when we return the Forrester for the new windshield. (The windshield is cracked but will be replaced as part of our transaction, no charge. Plus we get a loaner car to use.)
Talk about service! Thank You Kelly and Bev!
With Mr granddaughter in tow, I had a wonderful experience purchasing a new car. Staff were very polite and kind. My granddaughter enjoyed her time there and was very excited for the new car. A big hug and a kiss from her to our sales person made the day complete. We named our car the gray ghost and we drive around hunting Pokemon together. What a joy and how comfortable and fun. I love driving my Malibu.
After having a bad first experience buying a car at a dealership I was nervous to do so again. However, my experience at Northwest Chevrolet was fantastic, thanks to Fernando. He went above and beyond to ensure that I was happy with my car, answering all of my questions and going out of his way to make sure I had a great experience. Their website is also very easy to navigate and informative. If you are looking to buy a car I recommend Northwest Chevrolet, and ask for Fernando! You won't be disappointed.
Mike (Bow) Bowthorpe, Service Manager has been very responsive in addressing mechanical concerns/inquiries regarding my diesel truck. He has gone out of his way to make sure I am satisfied with the service. As a result I will be a repeat customer.
Just did a out of state sale for a new Cadillac from these guys, All i have to say was my Salesman Nelson Cruz was AMAZING, super low pressure and he listened to everything I had to say and I would give him a higher star rating if at all possible !!! The finance department also did a perfect spot on job once I told them I was using my own Credit union. John and Mike had me done and all paperwork finished in less than a half hour!! Record time for that, lol. All in all a great buying experience and will buy from than again. All in all a perfect experience !!
In the past I have always cringed at the thought of going to a dealership to buy a new car. Blade Chevrolet and sales team have changed my mind. I initially went just to test drive a vehicle. Wound up so impressed with both the vehicle and everyone I dealt with that I went ahead and made the purchase. I highly recommend Blade Chevrolet for your next new or used car purchase. They will treat you right, not only during the transaction but after the sale as well.
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