I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Or lease was coming to an end So, we thought we would come in & get some ideas. We asked for Teresa, since she had helped us previously. As per usual she was excellent. We asked to see a Soul & a Sportage. Both were very nice . The color of the Sportage was deep red & a tremendous fit for both of us. Then Todd Castor was great help with explaining the paper work. This is our 5th Kia & undoubtably not our Last. Thank you Teresa & Todd.
Rob worked hard to get my payments where i wanted them to be. All the staff was very friendly. The facility is very clean and they always have the best baked fresh cookies out for their customers while they are waiting .
We went in to trade wife???s car in for something different. She found a very nice used explorer and also decided to trade my lease in for an 18 Silverado. Our salesman Alex Witham has been so great to work with this is our 2nd time leaving there with 2 vehicles. Gotta be salesman of the year. We love doing business with Alex and Ed Martin
We were not from this area and called Alex and he got us better price and Alex filled out paper work before we got there and we just came and picked up new car within less than a few hours we were on the road. Thanks Alex
About 9 years ago we were looking for a Toyota Highlander. We called and stopped in at Ed Martin Toyota in Anderson. Scott Grigoletti was assigned to us, and the rest is history. Yesterday' we leased out 4th car from him. He's been reliable, friendly and conscientious. We've been able to get what we want, and he's helped us to get the price we needed. If you want to deal with a friendly person who is not selling to you, but rather assisting you to make decisions in a way that overcomes the fine print, Scott is your guy, and Ed Martin is the place.
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
I have done business at Mike Anderson Chevrolet for over thirty years. Rob and the team have been professional, cordial and great to deal with. I have always enjoyed my car buying experience. Mark has always went out of his way to help.
It is nice to deal with people you trust and respect.
I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
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