Went in to look for cars for my daughter. We ended up buying a brand new forte. It is the perfect car for her! I would recommend Megan to all friends and family for whose looking for a new or preowned car!
Planned on spending about an hour for the required maintenance I was having done. Had a 9:00 a.m. appointment so I figured my vehicle would be ready around 10 baring and holdups. The Service Advisor assigned to me appeared in the waiting room around 9:30 and informed me my vehicle was ready. Cost was as quoted which was a pleasant surprise. Great place for service. Wouldn't go anywhere else if at all possible. Staff is very friendly, professional and courteous.
From dealing with Luke Ross my salesman the day I purchased my Silverado to a minor heater issue that I felt with the service dept. All parties involved we're very accommodating and professional.Just recently I had a tire issue that they could have told me that it was my problem and to deal with it but no a very friendly Maria in service said yo bring it write down no appointment nothing just bring it down and we will take care of it you bought the truck from us a couple months ago will take care of it. All I can say is it's really nice to know that for once someone has my back when buying a new vehicle and that someone could have yours to Central Chevrolet in West Springfild,MA. Thanks to all at Central
From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you
Want to start with thanking Jason Brooks Sales Consultant. We gave a hard time with this sale but he stud with us to the end on this sale. We are happy with this car and will pass on the great experience we had with this Dealer thanks again.
I went to Bertera Chevrolet to check out lease options for a new Silverado. Upon walking through the door I was greeted by Jason. Jason was great! He really catered to my every requested, answered every question on the spot, and continually checked with the finance department on the status of the paperwork. All in all Jason made getting a new car a breeze. I would absolutely recommend Bertera Chevrolet to anyone looking to buy a new car!
Great customer service, friendly and straightforward. The process was quick and offered the best deal. Vehicle was well prepared for pickup and had everything I needed to drive off the lot without any worries.
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