I appreciate the way I was treated at this dealership. Previous encounters at other BMW dealerships were not so good. Very accommodating and a pleasure to do business with.
Overall good car. Some kinks to work on.
by txcowgirl2404 from Austin, TX
November 13, 2018
I got this car new in 2011. This was the year Chevy released the Cruze, so there may have been some issues that they worked out in the newer versions. But I had a ton of recalls for the 2011. I really like the interior of the car. It's comfortable and great for commuting. Performance- it's pretty slow. Has no pick up. I live in Austin (Hill Country) and it could barely go up the hills. It doesn't have much fancy stuff. I have an LT and it doesn't even have Cruise control (which is ironic with the name Cruze)
Great place, better people. It could take a little less time to get through the process, but overall I am very pleases. I will be back for my next purchase.
Happy little car
by Little Red from Fairborn,Ohio
January 13, 2019
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
I worked with Hunter. It was the easiest process by far. Very clean facility. We were able to add some accessories to our vehicle. Very time efficient.
Car is poppin' for the price
by SatisfiedSean from Elkhart, Indiana
January 7, 2019
Definitely feel like i got some bang for my buck on this one. The Gas mileage is OUTSTANDING!. Sleek little car with a ton of interior space and ridiculous get up and go for such a tiny, gas saving engine. I think overall to say I am pleased would be an understatement.
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
by Arklatex from Bossier
January 12, 2019
The car resides extremely smooth. I have great control over it. The mirrors on the side cover ample amounts of the outside. The assist back up is something to get used to.
Everything was explained before repairs were made. I was able to call with questions and Malik's response time and knowledge was excellent. Getting a loaner was an easy process. I will definitely be going back in the future!!
I love my Cruze and especially my wife
by Csi Powell from Lubbock Texas
December 25, 2018
As a family car it's all you need even with a car seat you can seat four very comfortable .we drove it to California and back very nice ride.
Simir was great! Very helpful and patient with me.
Built very cheap
by Disappointedcustomer from Sundridge
January 3, 2019
This cat cannot handle a canadian winter what so ever...almost everything in the interior broke from the cold. We were very disappointed in this car for many different reasons. After owning it for over 1 year I just want to get rid of it. I've never had such a horrible veichle! I would trade it in immediately if everything on it wasn't broken already.
I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.
Most reliable car I’ve owned enough
by Kazeh from Rockford , IL
January 6, 2019
I chose this car because it has great fuel economy, I have used it for driving to work and didn’t have to fill up the gas in almost a month! It is very comfortable inside and the maneuverability is nice .
Service staff members are professional and friendly, very easy access to pull you car/truck into the staging area . The waiting area has tv and monitor to watch progress of service
Reliable, yet aesthetic car
by Jeff from Canterbury
January 3, 2019
This car has been great to me. I purchased the Premier trim at an excellent price with low miles and I'm very happy with what I have for the money! Comfortable, great mpg, good options and nice pep for a 4 cylinder!
Not sure about the repairs yet because I got the survey before I got my car back; however everything leading up to this point has been great all the follow up phone calls to keep me informed about the process and keeping me in the know about the time line on when my vehicle would be done was awesome.
Great car to get around in
by Cruzing in the Cruze from Indianapolis, IN
December 28, 2018
This car is not a big fancy vehicle, it isnt like riding in a luxury car, and it wont do a big long burn out.
However, for a compact car, it is by far the best riding economy car I've been in, and for it being a fuel efficient 1.4 L engine, it will get up and go.
Overall a great car to own, and drove. Would definitely recommend!
Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Nice looking Car
by Diginc from corona CA
December 4, 2018
The Cruze is a very dependable car. Very Good on gas interior has a nice look to it. The Cruze has helpful safety features .
My son purchased his first car today! Cody and Alex were great, they really made the buying process an awesome experience. If you see a car you like you need to move fast because they price their vehicle very well and it won't last long. Also, the fact that the vehicle comes with a limited warranty (most used cars don't) helped ease my mind in knowing I'm putting my son in a reliable car! Thanks guys, keep up the great work!
not a good car
by mrchris409 from dexter,mo
January 12, 2019
good for gas mileage thats about it. transmission is iffy. the engine is loud... barely any power even with the tubro. extremely cramped on the inside. not good for anything except gas mileage.
We went into Zeck not knowing what to expect Fran helped us every step of the way and even offered his personal opinion of the truck that I ended up buying! He wasn???t too pushy and helped us every way he could! I will definitely be back and asking for Fran in the future!
Love it all
by Redskin Fan from Goldsboro
January 7, 2019
I love my Chevy cruze It's great on gas. It is reliable on the road and very roomy for trips. Me and my wife truly enjoy it. It's our vacation car.
TJ Hudler is fantastic! Not only did I get a great deal on the exact car I wanted also I had the easiest and fastest car buying experience of my life here!
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
I had the pleasure of working with Colby and TJ at Universal Auto Plaza. They were very professional and gave me all the information and time I needed before making a purchase. I will definitely recommend them to all my family.
Best car I've purchased
by Rino88 from Elk Grove ca
November 8, 2018
This car met all of needs. I get 32 miles to the gallon, the interior of the car has all the bells and whistles ranging from touch screen to voice commands also rear camera. I love this car.
Nick Chapman was a great salesman. Made everything easy and clear. Would come back again. Great service and friendly staff. Took care of all of my needs.
by Erika from Killeen, TX
November 29, 2018
Chevy Cruze 2011 - starting September 2017 , new cylinder block $ 800, new radiator $600, new turbo $1510.77, new ignition cord $375.47, new intake manifold $541.07, new water pump - part $94.75, new thermostat housing, new cam actuator and camshaft cover $371.25. If you take all those charges and parts you will find I just about rebuild my engine. The Cruze has approx. 130000 miles on it and was at time of starting with the problems only a little over 6 years old. The Car is always maintained by a Chevrolet Dealer. I been driving Chevrolet for many years, the first one was a 79 Chevrolet Malibu and I drove him for over 9 years, in Germany, Colorado US and Texas US and had less problems and repair costs this with this Chevy Cruze
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