I was hesitant at first, because I was not greeted in the parking lot. So I went inside and talked with a older gentleman, he was not pushy and seemed very nice. He was somewhat informative, he let me take the car for a test drive with no DL. I would of liked to get the price down a little more, but they di amount for it! South Beloit
The first time I arrived I was treated like a customer already I was welcomed my the car salesman Carl with a warm smile and positive attitude he allowed me to test drive the car of my choice with any hassle of asking me my credit score or any personal information that will either qualify me for the car or not qualify ..it didn't matter he gave me a choice to test drive and that was the best feeling ever being comfortable while shopping ...great people..great buy...great customer service and most of all great Car¿¿
I walked into Dearth on a Friday afternoon and told the salesmen what kind of vehicle I was looking for. They said "We have that car." The rest was made easy. Keith was pleasure to work with. I picked up my beautiful silver Encore the next week. Thanks Keith and Dearth for making the car buying process a pleasure.
I???d been looking for a car for a few months, searching dealerships online and in person. After a few initial emails, Ryanwas very helpful in talking to me about what they had available and in my price range. The website is very responsive and is always updating so there were many options. Within the first visit, I had test driven my car, filled out all the paperwork and was able to leave with the car on a Saturday! The staff is very friendly and filled with positive vibes. I will be recommending to anyone in the tri-state area to choose Kar Korner!
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
My sales associate, Mike Haese, was great, very helpful, and knowledgeable, made the buying process easy. The finance manager John Titley, was also very helpful. Both Mike and John stayed way past closing on a Friday night to complete the sale. I'm very grateful.
I wanted to purchase a 2017 Volt after non of the 'previous model year leftovers' were available in the Cedar Rapids, Iowa area. Our experiences with the two dealers we did visit down here were very unsatisfactory. Having lived in Madison up until a year ago I checked Bergstrom's website and found a bunch of cars available, one at a good priced based on my previous research. I talked to a woman on you (I'm afraid I don't remember her name) 800 line in Neenah and she checked and found the car on the inventory and said it was still available. I told her I would probably be there the following Monday. I called and let them know we would be there around noon. We arrived, the car was waiting for us. We did a quick test drive since I had done so with several other models and was familiar with the vehicle. We went back to do the paperwork. The only problem was it took the finance manager what seemed like several hours to get the papers together which seems like a long time since this was a cash sale and the dealership didn't seem real busy at the time. But otherwise, this was the best experience of the bunch.
When shopping for a new car I first went to Chevy Bergstrom Middleton due to location. I was unsatisfied with the service the first time I went but went back because I had made an appointment to work directly with the manager. When I went back instead of working with the manager, they had me work with the same guy I worked with initially after I specifically asked to work with someone else. The salesman didn’t know much about the cars being sold and wasn’t able to answer many questions I had. I was still set on the Chevy Equinox but personally didn’t feel comfortable buying a car from someone that wasn’t very informed about the product they were selling. So instead, I went to the Chevy Bergstrom in Madison and was approached by Alex who was able to answer all my questions and actually sell me the car. He was very informed about the product and showed me more features that I was unaware about. I felt comfortable buying from him and wanted to give this Chevy Bergstrom my business. Thank you Alex!! You are very good at your job. Give him a raise folks.
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